Profileimage by MariadelasMercedes Vigo Customer service team Leader, Team Leader, Receptionist from

Maria de las Mercedes Vigo

available

Last update: 06.09.2022

Customer service team Leader, Team Leader, Receptionist

Graduation: MBA ARTTHERAPY
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | Spanish (Native or Bilingual)

Keywords

Servicio al Cliente

Attachments

cv maria de las mercedes vigo english.pdf

Skills

outlook

Project history

01/2018 - 12/2019
ArtTherapis Intern
Casals dels Infants

Coordinate and implemented an ArtTheraphy
module for inmigrants mothers and their childs.
provide support focused on parenting and sociocultural
resources.
give through the expressive arts experience an space
fot he mothers to build and develop they autonomy.

01/2011 - 12/2017
Customer service team Leader
American Express

Led the backoffice team for the Emea markets.
Organized and provided daily directions and
communication to the team to ensure the timely
and efficiency.
Striving to constantly refine and improve creative
output.
Suggest innovative ideas to increase team efficiency
and improve customer experience
Collaborate effectively across different
organizational levels, functions, businesses, and
geographies to realize procurement goals and
objectives.

01/2011 - 06/2011
Team Leader
Talley´s Group

Select, develop and evaluate personnel to ensure
efficient operations
Build and monitor team schedules and
performance requirements
Build and monitor team schedules and
performance requirements.

06/2010 - 12/2010
Receptionist
Scenic Hotels

check guests in and out of the hotel
take reservations and input them on to the
computerised booking system.
develop and ensure customers satisfaction.


Local Availability

Only available in these countries: Spain
full time availability to travel.
Profileimage by MariadelasMercedes Vigo Customer service team Leader, Team Leader, Receptionist from Customer service team Leader, Team Leader, Receptionist
Register