John Smith available

John Smith

Agresso / Unit 4 Business World Consultant

available
Profileimage by John Smith Agresso / Unit 4 Business World Consultant from Larkfield
  • ME20 6TL Larkfield Freelancer in
  • Graduation: B.A. Hons Software Engineering
  • Hourly-/Daily rates: 350 £/day
    flexible
  • Languages: English (Native or Bilingual)
  • Last update: 08.10.2019
KEYWORDS
PROFILE PICTURE
Profileimage by John Smith Agresso / Unit 4 Business World Consultant from Larkfield
ATTACHMENTS
Agresso Experienced consultant - John CE Smith
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SKILLS
JOHN C. E. SMITH - BA (HONS), MBCS
PERSONAL DETAILS
Name: John Christopher Edward Smith
Address: Aylesford, Kent. (Full address available on request)
Telephone: (Mobile) 0794-1187783 (Home) 01732-321752
Email: it_resourceltd_jsmith@yahoo.co.uk LinkedIn: linkedin.com/in/john-smith-ba-hons-mbcs-3b19348
PERSONAL STATEMENT
Imagine an Agresso/Unit4 Business World professional with over eight years BAU and development experience in the Finance industry, Local Government and the NHS covering all major modules including HR/Payroll to General Financials.
You would also get Critical Year End, Payroll, Upgrade, HR/Payroll, build and other financial experience in Agresso along with related experience with Bottomline for example.
A professional with an understanding of legislation and how aspects are related to Agresso.
Because of this varied and in-depth experience you would get an able, dependable a hardworking professional with a proven record of accomplishment and the perfect mix of financial and technical experience required to support and develop Agresso/Unit 4 Business World.
EDUCATION & QUALIFICATIONS
December 2007 Redhat Linux System Administration course
February 2007 ITIL Foundation
June 2006 Guide to the Asset Class Universe financial course
2003-2007 Various Agresso courses
November 2002 Windows 2000 Professional – MCP
July 2002 University of London Computing Centre
UNIX Fundamentals
1998-2002 Kingston University
BSC (Honours) Software Engineering Degree – 2.2
EMPLOYMENT HISTORY
12th March to 25th June 2019 Agresso Consultant for the Institute of Cancer Research
• Milestone 7 development
• ARCP
• SQL queries, reports
• General financials and HR/Payroll support
14th January 2019 to the 8th March 2019 Agresso consultant for OPCW (The Hague)
• HR/Payroll build work
• Competence setup
• Payroll through AP configuration
• Comparative pay runs (old v new)
• Sql script preparation
• Liaison with various teams
• Defect resolution
• Form work
23rd May 2018 to the 30th November 2018 Agresso Developer for Serco
• Support for Milestone 4/6
• BAU support
• Development work including Interface work, Direct debit development
• AG16 creations
• Priority 1 management of issues
8th January 2018 to 11th May 2018 Agresso consultant for Community Integrated Care Milestone 6
• BAU for HR and Financial modules
• Competence setup
VERY GOOD
Ideal
• Development of extensive intelligent alerts
• High degree of sql querying
• Other development
23rd October to 18th December 2017 Agresso consultant for BT Milestone 4
• Documentation of various HR processes after understanding and researching processes.
5th July to 13th October 2017 Unit 4 Systems Manager for Moorfields Eye Hospital. Unit4 Business World On! Spring 2016
• Support for Payroll team at critical times
• Training for staff
• Competence setup
• Input on projects for changes and interface work
• HR/Payroll module support – Bug fixing, housekeeping, Audit, and improvements where necessary.
5th September 2016 to 30th June 2017 Agresso (Accountant) support for Milestone 4 (Web and Smart Client) BAU and Development support for Oldham Metropolitan Council.
• HR/Payroll - implementation, build, BAU.
• Competence setup.
• Other duties as below in previous period with Oldham.
4th July to 2nd September 2016 Agresso Consultant (One Vision Project) for Unit4 Lisbon, Portugal Using Milestone 5 – support across the world for Unit 4.
• ALL Modules – third line fixes
• People planner
• Mobile apps - Unit4me, Unit 4 Expenses
• Report writing
• SQL queries and modifications
• Responsible for important development server
• Configuration (and fault-fixing of issues) of sub-clients.
• Day to day user support including user setups, modifications, fault finding, cost, account and product set ups.
• Achievements: 160 tickets solved during period.
13th July 2015 to 1st July 2016 Agresso (Accountant) support for Milestone 3 and 4 (Web and Smart Client) BAU and Development support for Oldham Metropolitan Council.
• General financials support
• HR/Payoll implementation input for future implementation.
• Interface configuration work.
• Report setups and runs.
• Excellerator – BAU queries and issues, installation of Add-ins required Biff creation and uploads, creation of Excellerator reports for interface uploads and budget uploads.
• Modification and bug fixing of ARC reports.
• External interfaces and General Financials development.
• Some helpdesk support as and when required.
• BAU support for General Financials, Planner and generally.
• Experience with Testing and upgrade procedures.
• SQL queries and modification.
• Team documentation.
• Intellagent setups, modifications and bug fixing.
• Report scheduler setups, modifications and bug fixing.
• Liaison with various teams and Unit 4.
• Day to day user support including user setups, modifications, fault finding, cost, account and product set ups.
• Workflow – various aspects modification, fault finding and redirecting.
• Advising on Upgrade options.
• Configuration (and fault-fixing of issues) of sub-clients.
VERY GOOD
Ideal
• More information on request.
• Achievements: Part of team that successfully upgraded system to Milestone 4, several development requests (including interface work and invoice email setup) and transferring a critical cheque processing process from one team to another.
27th March 2015 to 17th July 2015 Sole Agresso 5.5.3 support (Self-service and Smart Client) for Rutland County Council (one week supported on-call and in evening while working at Oldham).
• Cost centre, Product, workflow, cashier, tree maintenance etc.
• Attended Milestone 5 road show and two workshops held by Unit 4.
• Liaison with various teams and Unit 4.
• Logistics support.
• HR/Payroll Month preparation and procedures and accompanying issue resolution.
• Interface configuration work.
• Modification and queries in SQL.
• Financial Year end – patch installation, procedures and cleaning up and optimizing system.
• Intellagent setups, modifications and bug fixing.
• Research, preparation, and recommendations for upgrade to Milestone 4.
• Sql Server (sql queries and modifications).
• Training users.
• Preparation, support and assistance with Income Manager Upgrade.
• Day to day user support including user setups and modifications, workflow directing and fault finding, cost, account and product set ups and liaison with Unit 4 and I.T.
• General Financials support.
• Excellerator uploads and add-in installs required.
• Hardware support for Agresso blade servers.
• Management console configuration and access (e.g. to reset queues.
• Report setups and runs.
• More information on request.
• Achievements: Yearend patch/Process, preparation for Income manager upgrade and start of process for upgrade to Milestone 4.
7th November 2011 to 27th March 2015 Service Order Workflow contractor at Ericsson/ Huawei/3 Ltd
• Monitoring of systems processes with an understanding of the general system architecture.
• Progressing service orders using investigative techniques in xml and via application GUI’s.
• XML manipulation.
• Database querying and updates (Oracle).
11th July 2011 to 21st October 2011 Financial Technical Account Manager with SunGard Ltd.
• Manning a service desk.
• Installation and bug fixing of Clearvision Middle Office Matching application (Windows based).
• Liaising with clients on releases and dealing with Clearvision issues.
• Understanding of client system architecture and Clearvision placement within.
20th June 2011 to 8th July 2011 Financial Application Support Engineer with Copperdime Ltd.
• Manning a service desk
• Desktop support.
• SQL modification and queries In MYSQL.
• Application support for trading application
• Liaising with clients concerning application issues
19th January 2009 to 16th March 2011 3rd line Provisioning engineer with Ericsson
• Single user faults and resolution.
• Scripting on Solaris and Linux systems for various reports/checking needed.
• Technical authoring, Wiki set-ups and updates.
17th July 2008 to 16th January 2009 Systems Support Engineer (short-term contract) with Alcatel-Lucent
VERY GOOD
Ideal
• Manning a NOC/Service desk.
• Liaising with 3rd party vendors, scripting in Bash, responsible for Solaris servers.
23rd July 2007 to 27th June 2008 Customer Support Engineer with Synchronica PLC
• Manning a service desk using Microsoft CRM.
• Testing / bug fixing of various Mobile Phone synchronization
13th April 2003 to 22nd July 2007 Application Support (Agresso and other financial applications) with Man Investments Ltd.
• Agresso 5.5 24x5 support including:
• Year and Month end,
• updates,
• training provided and received in various aspects of Agresso
• general financials,
• logistics (customers and suppliers setups),
• system admin level,
• management console (e.g. updates, queries and configuration),
• Services etc.
• I worked in a very busy and pressurized section where accuracy, swift fault detection (using sql querying among other tools), diagnosis of problems and resolution were paramount 24x5.
• Usage of Swift.
• Achievements: Promoted to Disaster Recovery Officer for team, created central inventory and documentation for worldwide company equipment. Agresso training and updates.
Project management experience leading to in house software solutions, Oracle, Trading and financial courses undertaken.
OTHER EXPERIENCE
Languages/Platforms: XML,Visual Basic, C++, Java, Perl, UNIX shell scripting, PL/SQL..
Other experience: ITIL Foundation qualified, Agresso training internal and external, Bottomline c-Series, ASQL, MYSQL, Oracle SQL course attended, MCP Qualified, SQL server 2003/2012, Crystal Reports, Business Objects, JBOSS, Singleview, Technical authoring, Wiki set ups and updates.
ADDITIONAL DETAILS
Travel (have travelled to more than 35 countries), A member of the British Computer Society and interests in history and finance.
REFEREES
References available on request.
REFERENCES
various , financial, DR etc
TIME AND SPATIAL FLEXIBILITY
out of hours anytime, full time
OTHER
Happy to Discuss
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