Project : Implementation & Support
Support: Role and Responsibility:
* Worked as an Order-to-Cash functional consultant, analyzed their existing business processes,
developing questionnaires for AS-IS process, conducting workshops across different teams,
documenting AS-IS process.
* Worked on OTC Baseline configurations responsible for creating Global template (GT) Account
groups, Org structure, Order types, item category determination, Pricing structure, Copy controls,
Delivery, Billing and Account determination.
* Customizing the Route determination , Shipping point determination and Plant
determination .
* Configured various Pricing procedures that included configuration of condition exclusion group,
condition types, setting up pricing routines and maintaining condition records.
* Worked on setting up the Copy control routine at sales order and delivery level.
* Worked on configured Outbound delivery documents, Delivery item category, and Item category
determination rule.
* Created the Sales Areas including the Sales Organizations, distribution channels, divisions,
sales groups and worked on Customer Master Data Configuration.
* Configured the various Sales document types for Inquiry, Quotations and Sales Orders
* Configured and customized Sales Document, Value and Quantity Contract Documents, Delivery
Documents and Billing document types.
* In depth configuration in Pricing: worked in pricing area of setting up a new condition type,
Condition exclusion, calculation type and routines as per business requirement.
* Involved in doing the testing work like unit test, integration test, UAT (User Acceptance Test)