Profileimage by Claudia Habenicht Business Process Analyst from Setbal

Claudia Habenicht

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Last update: 04.04.2024

Business Process Analyst

Company: Canguru Destemido, Unip Lda
Graduation: Industrial Psychology MSc, Graphic Design (MA), Foreign Correspondence (IHK) English
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional)

Attachments

CV-CHabenicht-2024-03-Business-Prozess-Analystin-de_040424.pdf

Skills

Specialist Focus:
Business process analysis, requirements engineering, review and process re-engineering for ERP migrations, organisational development, change management.

Software:
Business Process Modelling: AENEIS, Bizagi 2.0, Visual Paradigm
MS-Office XP, Adobe Suite, azure, EDraw, XMind

Project history

11/2021 - 08/2023
Development of an ERP solution for the Syrian Recovery Trust Fund (SRTF)
Syrian Recovery Trust Fund (SRTF) (Other, 10-50 employees)

As project team member: The main objective was / is
(1) to improve the SRTF’s effectiveness and efficiency in developing and implementing its projects, integrating, and automating its business processes.
(2) Perform a pre-ERP implementation study, then identify and document the “As-Is” and “To-Be” processes, which define technical, functional, and non-functional requirements for 
(3) developing the tender documents.
(4) evaluate the offers and make recommendations.

05/2022 - 07/2023
Consultancy for the development of a master plan for public financial management functions for the Government of the Maldives’ Ministry of Finance (MoF) and Maldives Inland Revenue Authority (MIRA)
Government of the Maldives’ Ministry of Finance (MoF) and Maldives Inland Revenue Authority (MIRA) (Public service, 500-1000 employees)

The objective of my assignment: supporting the Enterprise Solution Architect and Project Manager to:
•    Develop an ERP roll-out plan including the relevant ERP module details as well as the integration plan for external systems of the MoF and MIRA.
•    Design and develop an integration framework for external system integration (External systems including ERP and other non-ERP systems).

04/2022 - 03/2023
Migration of SAP ECC and External Systems to S/4Hana
Hagenuk Marinekommunikation (HMK) GmbH (Industry and mechanical engineering, 50-250 employees)

(1) Establishment of the As-Is ERP-relevant business process analysis.
(2) Development of a To-Be situation (customer requirements according to GAP analysis).
(3) Preparation of tender documents.

02/2021 - 07/2021
Development of specifications for a fleet management system for the Government of Malawi (on behalf of GIZ).
Government of Malawi (on behalf of GIZ) (Public service, 500-1000 employees)

As project team member - the main objective was/is
the selection and introduction of a Fleet Management System to regulate the use of government vehicles and the control and monitoring of public authorities to ensure compliance with state guidelines and procedures.
The specific objectives are:
• Design and preparation of detailed technical and functional specifications and customer requirements for a new fleet management system
• Development of fleet management policies, processes, and procedures in BPMN 2.0
• Evaluation of the structure and organization

06/2018 - 12/2020
Development of ERP System for the Electricity Company of Ghana (ECG) on behalf of the World Bank as Part of the Ghana Energy Development and Access Project (GEDAP).
Electricity Company of Ghana (ECG) (Energy, water and environment, 500-1000 employees)

As project team member I was involved in:
(1) Documentation of the customer requirements based on the business process modelling of the pre-project in BPMN 2.0 under ERP aspects
(2) Professional and technical analysis and optimization of business processes
(3) Evaluation of the organizational structure

08/2018 - 09/2018
Strengthening Fiscal Accountability in the Department of Public Works and Highways (DPWH) (Philippines)
Department of Public Works and Highways (DPWH) (Philippines) (Public service, 50-250 employees)

As project team member I was involved in
(1) the review of existing business processes inclusive of Business Process Reengineering (BPR) for the key financial processes in all offices of the DPWH.
(2) Development of specifications and requirements for an Enterprise Resource Planning system.

01/2017 - 12/2017
Concept and design for a new touch-screen operating system
Deutsche Post DHL (Transport and Logistics, 1000-5000 employees)

As project team member 
(1) Concept and design for a new touch-screen operating system of the current POS system ZORA for Deutsche Post DHL. (2) Integration of three workflows from a heterogeneous system landscape.

Local Availability

Open to travel worldwide
Willingness to travel CO2 will be compensated Availability is usually flexible
Profileimage by Claudia Habenicht Business Process Analyst from Setbal Business Process Analyst
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