Enabling IT Teams with Observability tools and Observability mentality
Configuring AppDynamics agents to get sufficient data from desired class/methods to increase observability and reduce MTTR
Working closely with the customer. Identifying their problems and increasing their observability.
Finding Root Causes and impacts of the problem and writing RCA Reports
Managing & Planning the APM/Observability onboarding process of the teams on the enterprise scale
REST API usage and build integration between different applications
Integration with notification tools like Jira, Slack, and MS Teams
Creating and optimizing SQL Queries for company-specific requests
Administration of AppDynamics and StreamWeaver
Certified AppDynamics Admin.
01/2016
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01/2017
Technical Analyst
Vodafone Turkey
* Responsible for technical analysis of OSS/BSS Solutions process flowcharting
* The managed project life cycle from initial system analysis, design, development, test,
installation, production support, and operation
* Preparation of scope, analysis, and technical specification documents
* Detailed test case preparation, follow up tests result, and execution of UAT
* Preparing development life cycle plan
* Creating and optimizing SQL Queries for the DWH team
01/2014
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01/2016
Software Developer
Ericsson Turkey
* Analyzing business requirements
* Writing cost & analyze documents
* Development, maintenance, and bug fix for Vodafone Net CRM Project
* Creating and optimizing SQL Queries based on Analyst Documents.
* Design and development of WCF services.
* Maintenance and development of Billing System.
* Integration between different companies' applications
Technologies used during development:
* ASP.Net, C#, MSSQL Server, JavaScript, jQuery, WCF, NHibernate, TFS, LINQ
01/2013
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01/2014
Software Developer & IT Specialist
Ozgun A.Ş.
* Analyzing, designing, coding, and maintenance of .Net based private system
* Integration of 3rd party system (Logo Tiger Enterprise)
* Designing and coding Webservices and C/C# based console programs.
* Mobile applications for handheld devices.
* Development of new modules based on different departments' requests.
* Creating and optimizing SQL Queries based on departments requests.
Technologies used during development
* ASP.Net, C#, MSSQL Server, JavaScript, jQuery, WCF, NHibernate, SVN, C
Only available in these countries:
United Kingdom und United Arab Emirates
Other
I’ve been working as a Certified APM admin for the last 5 years and managed/configured a lot of large-scale platforms for different clients (Banking, Telco, e-Commerce, etc)
My last achievement was with the biggest Telco Company in Turkey and this story has been published by AppDynamics global. https://www.appdynamics.com/case-study/turk-telekom