Senior Salesforce Administrator with focus on Flow automations
Skills
Salesforce, Cloud, Cloud implementation, Cloud integration, API, CRM, UML, Agile Mindset
Project history
09/2020
-
Present
02/2019
-
08/2020
Senior Salesforce Administrator
Accenture
Full Time Job (Full Remote - customer from Switzerland)
Tasks and Deliverables
Lead Salesforce consultant for the major international implementation
with worldwide rollout
Analyze and provide E2E complex solutions for business & technical
processes (solution based on Service Cloud + Field Service Lightning and
Marketing Cloud integration)
Scoping, requirements gathering, business analysis, workshops
facilitation, effort estimation, implementation and testing support
Designing, implement and test API interfaces between Salesforce and
other systems via Mulesoft
Tasks and Deliverables
Lead Salesforce consultant for the major international implementation
with worldwide rollout
Analyze and provide E2E complex solutions for business & technical
processes (solution based on Service Cloud + Field Service Lightning and
Marketing Cloud integration)
Scoping, requirements gathering, business analysis, workshops
facilitation, effort estimation, implementation and testing support
Designing, implement and test API interfaces between Salesforce and
other systems via Mulesoft
04/2018
-
01/2019
IT Business Analyst - Salesforce CRM
ČSOB
Full Time Job (On-Site)
Tasks and Deliverables
Requirements gathering, business analysis, workshops facilitation, effort
estimation
Designing Integration interfaces between Salesforce and other bank's
information systems
Tasks and Deliverables
Requirements gathering, business analysis, workshops facilitation, effort
estimation
Designing Integration interfaces between Salesforce and other bank's
information systems
09/2016
-
03/2018
IT Business Analyst
Appian KBC
Full Time Job (Full Remote - customer from Belgium)
Tasks, Deliverables and Achievements
Gathering business and functional requirements, designing new business
process based solutions, optimizing current processes
Attained a comprehensive understanding of the loans, credit cards
approval process in the second-largest Belgium bank, while also directly
implementing the agreed-upon solution
Deliverables: - defined, complete, testable, prioritized and verified
requirements and solution; - data setup; - gap analysis of changed; -
process analysis; - product demonstration to stakeholders
Biggest Achievements: - Migration project from Appian Portal to Tempo
(1500 MD project); - Appian Application Upgrade
Tasks, Deliverables and Achievements
Gathering business and functional requirements, designing new business
process based solutions, optimizing current processes
Attained a comprehensive understanding of the loans, credit cards
approval process in the second-largest Belgium bank, while also directly
implementing the agreed-upon solution
Deliverables: - defined, complete, testable, prioritized and verified
requirements and solution; - data setup; - gap analysis of changed; -
process analysis; - product demonstration to stakeholders
Biggest Achievements: - Migration project from Appian Portal to Tempo
(1500 MD project); - Appian Application Upgrade
Local Availability
Only available in these countries:
Czech Republic