2 ani și 8 luni București | Relaţii clienţi / Call center | IT / Telecom
Fulfilling customer expectations and/or notifying them of changes, alerting management to any slowdowns in
delivering customer service, and improving the overall customer service experience.
Manage tracking for all work orders and maintain communications with clients and vendors.
Maintain master patient index by completing assign portion of daily audit trail; correct and communicate
problems according to establish procedures.
Work order entry, call information gathering, hardware problem resolution, network troubleshooting, work order
assignments, status reporting .
Abilităţi și competenţe dobândite:
Microsoft Office, pachetul microsoft office, internet and email, english skills, internet browsing and email
systems, relatii cu clientii