Officer
Citi Services India Pvt. Ltd
Skills
About 11 years of experience supporting applications hosted on unix and windows platform.
I have supported .Net/Java and Python applications. Aprt from this I have sufficient knowledge of monitoring tools like ITRS Geneos and Scheduling tools like Control M an d Autosys.
I have supported .Net/Java and Python applications. Aprt from this I have sufficient knowledge of monitoring tools like ITRS Geneos and Scheduling tools like Control M an d Autosys.
Project history
03/2020
-
08/2021
Current Citi Services India Pvt. Ltd, Pune, Maharashtra
Support retail banking application for imaging and workflow.
Resolve incidents and requests raised by users through Snow.
Perform application deployments using uDeploy and carry out post
deployment sanity checks.
Plan and execute disaster recovery tests for the application.
Analyze and reduce ITRS alerts.
Onboard new application servers and checks in ITRS.
Automate manual reports using Autosys and powershell.
Support retail banking application for imaging and workflow.
Resolve incidents and requests raised by users through Snow.
Perform application deployments using uDeploy and carry out post
deployment sanity checks.
Plan and execute disaster recovery tests for the application.
Analyze and reduce ITRS alerts.
Onboard new application servers and checks in ITRS.
Automate manual reports using Autosys and powershell.
09/2019
-
12/2019
Lead App Development
BNY Mellon Technology
Worked on production incidents and ensured timely resolution.
Monitor the production applications and resolve raised alarams.
Monitor the production applications and resolve raised alarams.
12/2014
-
08/2019
Associate
DBOI Global Services Pvt. Ltd
Keep the production environment stable by making well informed decisions.
Resolve incidents and requests raised in ServiceNow in due course.
Perform manual deployments to production.
Plan and participate in major activities such as disaster recovery tests and
infrastructure weekends.
On-board new applications and infra on ITRS Geneos monitoring tool and
maintain the existing checks.
Resolve incidents and requests raised in ServiceNow in due course.
Perform manual deployments to production.
Plan and participate in major activities such as disaster recovery tests and
infrastructure weekends.
On-board new applications and infra on ITRS Geneos monitoring tool and
maintain the existing checks.
09/2011
-
11/2014
IT Analyst
TCS
Incident analysis and reduction through fixes with support from L3/Dev.
Identification of manual task and automation with support from L3/Dev.
Participate in deployments and perform post deployment sanity checks.
Involved in delivery of new Change requests and fixes.
Work on database and server migrations.
Analyze incident reported by L1 and fix with support from L3 wherever
required.
Identification of manual task and automation with support from L3/Dev.
Participate in deployments and perform post deployment sanity checks.
Involved in delivery of new Change requests and fixes.
Work on database and server migrations.
Analyze incident reported by L1 and fix with support from L3 wherever
required.
10/2010
-
08/2011
Software Developer
Web Development Co. Ltd
Work on production incidents and requests raised by business.
Perform post deployment sanity checks.
Automate the manual reports using shell scripting and crontab.
Perform post deployment sanity checks.
Automate the manual reports using shell scripting and crontab.
08/2009
-
07/2010
Software Trainee
ConsultIt Business Management Solutions
Ubuntu server administration.
GUI design and backend code development on Oracle Apex.
Migration of client systems from Windows to Ubuntu.
GUI design and backend code development on Oracle Apex.
Migration of client systems from Windows to Ubuntu.
Local Availability
Only available in these countries:
India
