Alessandro Grillo available

Alessandro Grillo

CRM Solution Architect

available
Profileimage by Alessandro Grillo CRM Solution Architect from Rome
  • Rome Freelancer in
  • Graduation: Computer Science Degree
  • Hourly-/Daily rates: 80 €/hour 500 €/day
    Flexible
  • Languages: English (Limited professional) | French (Elementary) | Italian (Native or Bilingual) | Spanish (Elementary)
  • Last update: 28.01.2015
KEYWORDS
PROFILE PICTURE
Profileimage by Alessandro Grillo CRM Solution Architect from Rome
SKILLS
Siebel, Order Management, Customer Relations, Telco, Pre-sales, Software Project Management, Business Process, Business Intelligence, IT Strategy, Consultancy, Solution Architecture, OBIEE, Project Implementation, Requirements Analysis, Business Analysis, Master Data Management, Solution Design, Telecommunications, UML, IT Management, Project Planning, Customer Service, CRM, Integration
REFERENCES
Freelance/Contractor
CRM Solution Architect
03.2010 - today




Oracle Corporation
CRM Applications Sales Consultant and Siebel CRM Project Mgr
07.2006 - 02.2010




Siebel Systems
Senior Principal Professional Service
07.2004 - 07.2006
Siebel CRM Functional & Technical Lead
Siebel CRM Advisor supporting customers in understanding Siebel CRM functionalities



Deloitte Consulting
Senior Consultant
07.2000 - 07.2004
CRM Specialist for several IT projects:
- Siebel 7.5 Field Service for SKY TV (Rome, IT);
- SAP CRM 3.1 Mobile Sales for Bulgari (Rome, IT);
- Contact Center Telephony Routing Design for SKY TV (Rome, IT);
- Siebel 7.5 Sales Force Automation for Telefonica Paginas Amarillas (Madrid, ES);
- Siebel 7.5 eCommunications for Vodafone (Karlskrona, SE);
- Siebel 2000 Call Center for Telecom Italia (Rome, IT);
- UML Intranet Application Design for Vodafone (Milan, IT);
- Siebel 7.5 Contact Centre Proposal for Cablecom (Zurich, CH);
- Siebel 99.6 Call Center for Home Shopping Europe (Rome, IT);
- Order Management UML Design for Albacom (Rome, IT);
- Siebel 7 Upgrade Risk Assessment for Ford Credit Europe (London ? UK);
-



IBM
Software Engineer
0.1998 - 0.2000




IBM
Software Engineer
0.1998 - 0.2000



 
TIME AND SPATIAL FLEXIBILITY
Immediately Available
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