Keywords
Skills
Providing Level 2 support for Cisco customers.
Certifications:
CCNA Voice
ITIL Foundation
Worked with Voice over IP Technology which includes troubleshooting following:
1. Cisco Unified Communication Manager
2. Cisco Gateways (H323, MGCP, SIP)
3. Cisco Unity Connection
4. CUPS- IM&P
5. CUCDM
6. Devices To monitor and handle different Auto Alarms generated in Network due to network flap.
7. To work on Manual Cases opened by Customer using MAP tool.
8. Troubleshooting Call Manager using RTMT and Traces.
9. Troubleshooting of complex LAN/WAN infrastructure including routing protocols EIGRP, OSPF, BGP.
10. LAN Configurations – Vlans, Trunks, Ether-Channels, STP, Inter-Vlan Routing.
11. Vlan Management, Network Devices Management.
12. Upgrading and backups of Cisco router, Switches, Firewall configuration files and ACE Load balancers.
Certifications:
CCNA Voice
ITIL Foundation
Worked with Voice over IP Technology which includes troubleshooting following:
1. Cisco Unified Communication Manager
2. Cisco Gateways (H323, MGCP, SIP)
3. Cisco Unity Connection
4. CUPS- IM&P
5. CUCDM
6. Devices To monitor and handle different Auto Alarms generated in Network due to network flap.
7. To work on Manual Cases opened by Customer using MAP tool.
8. Troubleshooting Call Manager using RTMT and Traces.
9. Troubleshooting of complex LAN/WAN infrastructure including routing protocols EIGRP, OSPF, BGP.
10. LAN Configurations – Vlans, Trunks, Ether-Channels, STP, Inter-Vlan Routing.
11. Vlan Management, Network Devices Management.
12. Upgrading and backups of Cisco router, Switches, Firewall configuration files and ACE Load balancers.
Project history
Local Availability
Only available for the countries
India