IT Management & Operation | Cyber Security | Project Management | IT Consultancy

* Trained students on IT essentials, Cisco Certified Network Associate and Microsoft Office
Packages.

* Implemented CASIO global information security policy and employee security awareness education
in CASIO Middle East to protect company's information security assets.
* Optimized network security by implementing additional firewall functions to mitigate against
universal threats.
* Managed IT projects together with all involved internal and external stakeholders during
design, implementation and transition phase.
* Implemented Active Directory services for secure authentication and access to network
resources.
* Implemented McAfee ePO server & Windows Update server (WSUS) to improve on endpoint security
and localize updates for better bandwidth resource utilization.
* Implemented network performance and monitoring system to provide visibility and statistical
reports for both real-time and historical measurements.
* Managed and recommended architectural improvements, design and integration solutions to
optimize systems performance and improve business processes.
* Managed network, system, data availability and integrity through preventative maintenance and
upgrades.
* Prepared and managed IT budget in close coordination with my Line Manager and head office IT &
Business teams in Japan.
* Working with IT team from CASIO headquarters in Japan, I implemented JD Edwards, IBM Table
Manager 1(TM1) and Cognos Viewer to automate accounts, supply chain and sales process while
improving data analysis and visualization with IBM Cognos business Intelligence tool.
* To improve customer engagement, I implemented CRM system and CASIO Middle East became the first
CASIO's subsidiary to implement and utilize CRM to improve relationships and interactions with
customers.
* Introduced Information Security Training in CASIO Middle East to create security awareness
among the employees as a critical tool in fortifying our cyber security defenses.

* In charge of the Corporate IT office supporting Swift Freight International LLC offices in the
Middle East, India, China, and Africa regions.
* Created Swift Freight IT management portfolio, provided strategic direction and planning of IT
systems for the group.
* Managed IT staff recruitment and training.
* Planned and managed systems, networks & application upgrade and support.
* In charge of all IT training requirements for end users and administrators.
* Managed ERP implementations, administration and user support, distributed systems support for
windows server 2003/2008 and hosted exchange.
* Introduced cloud computing and migrated on premise email services to cloud hosting.
* Managed corporate IT budget to strengthen IT infrastructure through implementing new
technologies.
* Implemented disaster recovery and business continuity plans, change management and network
security.
* Ensured network, system and data availability and integrity through preventative maintenance
and upgrades.