I was responsible for assisting in smooth operations of the branch including customer service,
sales and marketing ,human resource management, and financial control.
* Ensure that the customers receive excellent services
* Assist other departments in management duties
* Assess customer feedback and inform the Retail Service Manager about complaints and deal with
them in a timely and positive manner
* Ensure that all policies and guidelines are adhered to
* Respond to human resource issues at the branch level