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Profileimage by Frank Schilling Project Management | Cyber Security, Infrastructure, Operations, Provider Management | Governance from Roth

Frank Schilling

Roth
available

Last update: 04.09.2023

Operations Management | Infrastructure Management | Provider Management | Cyber Security Management

Company: MSD GmbH
Graduation: not provided
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Limited professional) | Spanish (Elementary)

Keywords

Skills

Roles
  • Project Management
  • Cyber Security Management
  • Operations Management
  • Infrastructure Management
  • Provider Management
  • Information Management, Documentation
  • Governance and Compliance

Skills

Cyber Security
  • Penetration Test (EPA)
  • Source Code Analysis Service (SCAS)
  • Software Components Analysis (SCA)
  • Security Profiles (SP)
agile methods
  • SCRUM
Service Management
  • ITIL
​​​​​​Collaboration
  • Confluence
  • MS SharePoint
Ticket systems
  • Service Now
  • Jira
  • Remedy ARS
  • ITSM Suite
Infrastructure
  • Software AG Alfabet (planningIT, ConnectIT)
  • LeanIX
  • CMDB

Industries
  • Automotive
  • IT - Information Technology
  • Electrical industry

Project history

03/2023 - Present
Cyber Security, Information Security, Cyber Awareness & Training, Governance
Daimler Truck AG (Automotive and vehicle construction, >10.000 employees)
Roles
  • Project Management
  • Governance Management
  • Cyber Security Management
  • Community Management

Responsibilities
General
  • Activities in the areas of Global Cyber Security, CISO, BISO, Information Security, Corporate Security

Shadow IT (not known/approved by central IT)
  • Onboarding, supervising, controlling, monitoring contact persons and project teams in business units
  • Align and register applications (LeanIX)
  • Participation in the creation of processes
  • Participation in the intranet presence (set-up, administration)

Cyber Awareness & Training Program
  • Set up, manage, maintain intranet presence, create content
  • Support company-wide trainings, participate in new trainings

ISO (Information Security Officer) Community
  • Support, connection/SPOC with CISO (Chief Information Security Officer) and GCS (Global Cyber Security)

New RISE (Regulations for Information Security)
  • Project definition, support of project management

Miscellaneous
  • Community Management
  • Participation in committees, e.g. ISGO (Information Security Governance Committee)
  • Presentations to committees/steering groups for the top management of Daimler Truck AG
  • UAT (User Acceptance Test) ISRM/OTRM (Service Now)
  • Consulting Information Classification

Skills
  • MS Office (Word, Excel, PowerPoint, Teams, OneNote)
  • Jive (Content Management System Intranet)
05/2022 - 12/2022
Information Management, Documentation
Mercedes-Benz Mobility (MBM), Mercedes-Benz AG (Automotive and vehicle construction, >10.000 employees)
Roles
  • Information Management
  • Documentation

Responsibilities
Information system (Confluence)
  • Establishing and implementing an information and documentation system with Confluence
  • Training, support, consulting of users
  • Creating structures (page hierarchies, logical structures using labels and filters)

Transfer of existing documentation
  • Integrate existing documents and information from SharePoint (Word, Excel, PowerPoint, etc.), OneNote, files into Confluence

Creating documents for audits
  • Create documentation (operation handbook, system document) based on templates, build templates in Confluence
  • Coordination and management of users, knowledge holders, stakeholders
  • Information research in SharePoint, planningIT, etc.
  • Revise and finalize documents

Skills
  • Confluence
  • MS SharePoint
  • MS Office (Word, Excel, PowerPoint, OneNote)
  • planningIT (Software AG Alfabet)

Rollen
  • Projekt Management
  • Governance Management
  • Cyber Security Management
  • Community Management
01/2022 - 04/2022
Information Management, Documentation
S-Bahn Berlin/Hamburg, Deutsche Bahn (Public service, >10.000 employees)
Roles
  • Information Management
  • Documentation

Responsibilities
Adapting documents of Deutsche Bahn AG for S-Bahn Berlin/Hamburg, creating versions for end users
  • Revising documents, integrating, optimizing for comprehensibility (SharePoint, MS Word, MS Excel, MS PowerPoint)

Skills
  • MS SharePoint
  • MS Word
  • MS Excel
  • MS PowerPoint
08/2021 - 12/2021
Governance Management, Application Management (TSO), IT Security Management
Daimler Mobility (DMO), Daimler AG (Banks and financial services, >10.000 employees)

Roles

  • Governance Management
  • Applikations Management, TSO
  • IT Security Management


Responsibilities

Governance Management DMO/MBB (Mercedes Benz Bank)

  • Support Year-end financial audit (KPMG)
  • Coordination and implementation of BaFin measures, incl. security-related/Cyber Security


Technical System Owner (TSO) - Application Management

  • User Management
  • Maintenance (Changes deployment, Restarts, etc.)
  • Coordination with faculty department


Übergreifendes

  • Documentation (Confluence)
  • Information Management (SharePoint)


Skills

  • Confluence
  • Jira
  • MS SharePoint
09/2019 - 04/2021
Operations Management, Hosting and Operations, Infrastructure Management, Provider Management, Cyber Security Management
Daimler AG, Stuttgart (Automotive and vehicle construction, >10.000 employees)

Roles

  • Operations Managemenet, Hosting and Operations
  • Infrastructure Management
  • Provider Management
  • Cyber Security Management
  • Change/Incident/Problem Management


Responsibilities

Operations and Infrastructure Management

  • Servers (VM, AWS, OpenShift (Container), …)
  • Middleware (DBs, Application server, Web server, …)
  • Firewalls (order clearances)
  • Loadbalancers (SSL/TLS configuration)
  • Content Delivery Networks/CDN (Akamai)
  • SSL certificates (order/renew, installation)

 

Cyber security management

  • Penetration Tests (EPA)
  • Source Code Analysis Services (SCAS, SCA)
  • Security Profiles (SP)
  • SSLlabs.Scan
  • Commissioning and coordination of security checks
  • Initiate and monitor fixing of vulnerabilities
  • Reporting security status
  • Coordination with central security management
  • Implementation of Coverity, Black Duck (Synopsis)
 

Others

  • Creation, processing, management of tickets (Jira)
  • Monitoring IT infrastructure and applications
  • Documentation (Confluence)
  • Modeling and maintenance of processes (draw.io)
  • Maintenance von Alfabet (planningIT)
  • Controlling of infrastructure costs
  • License management


Skills

  • ITIL
  • SCRUM
  • EPA (Penetration Tests)
  • SCAS, SCA, Security Profiles
  • Confluence
  • Jira
  • Alfabet (planningIT)
03/2019 - 08/2019
Project management and material management for prototypes and series products
Magna Telemotive, Munich (Automotive and vehicle construction, >10.000 employees)

Roles

  • Project management
  • Material management


Responsibilities

  • Project management and material management for prototypes and series products
  • Develop and implement processes and tools
  • Coordination of stakeholders (project management, product management, development, production, purchasing and sales departments)
  • Evaluation of forecasts and backlogs
  • Disposition of catalogue and production parts
  • Coordinate delivery and production schedules
  • Creation and validation of parts lists (bill of material)
  • Reporting to management


Skills

  • SAP
05/2018 - 10/2018
Application management, Application responsibility, Change management
Bundesagentur für Arbeit, Nuremberg (Public service, >10.000 employees)

Roles

  • Application management
  • Change management
  • Incident management
  • Problem management


Responsibilities

  • Application responsibility
  • Change coordination
  • Problem and incident management
  • CMDB maintenance
  • Operations management
    • Apache Web Server
    • Oracle Java Application Server (WLS)
    • Oracle DBs
  • Escalation management
  • Coordination of new releases
  • Stakeholder coordination (Software development, Product management, infrastructure management, ,,,)
  • Monitoring of applications
  • Documentation


Skills

  • ITIL
  • Remedy ARS
  • CMDB
  • Dynatrace, Service Trace
03/2016 - 04/2018
Operations management and startup management of BMW.digital (european websites of BMW AG)
BMW AG, FG-663, Munich (Automotive and vehicle construction, >10.000 employees)

Roles

  • Operations management
  • Startup management


Responsibilities

  • Operations management and startup management of BMW.digital (european websites of BMW AG)
  • Escalation management
  • Release management, Cutover management
  • Change/Incident/Problem management
  • Infrastructure management (hardware, middleware; commissioning, changes, decommissioning)
    • Apache Web Server
    • GlassFish Java Application Server
    • Oracle DBs
    • Load Balancer
    • Akamai CDN
  • Management of technical changes, upgrades, updates
  • Coordination of operations, support, development, product department, markets
  • Management of Security activities (Penetration tests)
  • Creating reports and presentations
  • Reporting to management
  • Tracking KPIs
  • Documentation
  • Monitoring of the applications


Skills

  • ITIL
  • SCRUM
  • Penetration test
  • ITSM Suite, ARS Remedy
  • Dynatrace
  • ConnectIT
  • CMDB
  • IT-SSP
01/2015 - 03/2016
Management and monitoring of the provision of parts for the quality assurance of vehicles and test benches
BMW AG, EF-321, Munich (Automotive and vehicle construction, >10.000 employees)

Roles

  • Project management
  • Material management


Responsibilities

  • Management and monitoring of the provision of parts for the quality assurance of vehicles and test benches
  • Problem management
  • Coordination with suppliers, users, other process partners
  • Escalation management
  • Monitor provisioning, ensuring punctual delivery
  • Reporting


Skills

  • ICL
  • SWL
  • SAP/Everest
  • QlikView
04/2012 - 11/2014
Project management Synchro-CCB (Change Control Board)
BMW AG, EI-901, Munich (Automotive and vehicle construction, >10.000 employees)

Roles

  • Project management


Responsibilities

  • Project management Synchro-CCB (Change Control Board)
  • ECCO: Export and editing of EKs DKs (Tickets diagnosable components)
  • SWL: Export and editing of EKs (DKs and NDKs)
  • TAEM2: Import and editing of EKs, maintenance of I-Stufen
  • Preparation and moderation of CCB meetings
  • Documentation of changes
  • Minutes of CCB and EOP meetings
  • Reporting
  • Coordination and monitoring of deadlines
  • Coordination with stakeholders (Modul 50, development, plants, data handling, HO)
  • Permissions management
  • Mailing list maintenance


Skills

  • ICL
  • SWL
  • TAEM2
  • ECCO
  • DIVA
  • ListServ
08/2010 - 12/2011
Lifecycle management, create and maintain documentation (German, English)
trovicor, Munich (Internet and Information Technology)

Roles

  • Lifecycle management
  • Documentation


Responsibilities

  • Design and maintain processes in lifecycle management
  • Create and maintain documentation (German, English)
    • Online help (HTML, CSS)
    • User guides
    • Technical manuals
    • Application notes


Skills

  • SCRUM
  • MS SharePoint
  • Clearspace
  • SubVersion
  • Eclipse
10/2009 - 05/2010
Project management, Infrastructure management, Training
OIB-Sebra S.R.L., Buenos Aires/Argentina (Architecture and civil engineering)

Roles

  • Project management
  • Infrastructure management
  • Training


Responsibilities

  • Evaluate, procure, install hardware and software
  • Install Intranet (NAS, Wiki, Blog, Forum)
  • User training and support


Skills

  • HTML/CSS
  • Wordpress
  • DokuWiki
  • vBulletin
06/2008 - 09/2009
Support of SoftwarePool (FSC tool for administration and provision of software (firmware, drivers, OS, OS updates, applications, etc.) on the Internet and Intranet)
Fujitsu-Siemens Computers, Augsburg (Internet and Information Technology)

Roles

  • Project management
  • Lifecycle management


Responsibilities

  • Support of SoftwarePool (FSC tool for administration and provision of software (firmware, drivers, OS, OS updates, applications, etc.) on the Internet and Intranet)
  • Documentation in Wiki for FSC users
  • User support worldwide (German, English) by phone, eMail, NetMeeting
  • Bug management
  • Change management
  • Release management
  • Test and approval of releases
  • Training of FSC users in workshops


​​​​​​​Skills

  • SCRUM
  • MS Visual Studio, Team System
  • MS SharePoint
01/2006 - 06/2008
Infrastructure management (BMW Bank, ...)
BMW AG, FZ-20/402, Munich (Automotive and vehicle construction, >10.000 employees)

Roles

  • Infrastructure management
  • Release management


Responsibilities

  • Infrastructure management (BMW Bank, ...)
  • Initiate, control, monitor provisioning of infrastructure (server, middleware, etc.)
  • Approval management
  • Coordinate golive of projects
  • Change management
  • Define, maintain, optimize processes
  • Consulting, supporting and advising project teams for standard and non-standard requirements


Skills

  • Remedy ARS
  • Remedy CM
  • CMDB
  • AKZENT
  • PISA
01/1991 - 11/2005
Previous projects
Various clients (since 1983)

2005-02 - 2005-11 -- OIB-Sebra S.R.L., Buenos Aires/Argentina
2004-02 - 2004-12 -- Kassenärztliche Vereinigung Bayerns, Munich
2003-08 - 2003-12 -- Siemens ICM, Munich
2002-07 - 2003-05 -- Infineon IT-IFR, Munich
2002-04 - 2002-06 -- Multimedia agency, Munich
2001-06 - 2002-03 -- Siemens ICN, Munich
2000-12 - 2001-06 -- Multimedia agency, Munich
1996-12 - 2000-09 -- Siemens ICN, Munich
1996-08 - 1996-10 -- AO GmbH (Giesecke+Devrient subsidiary), Munich
1995-08 - 1996-07 -- Mail order, Munich
1993-10 - 1995-07 -- Siemens ÖN/MN, Munich
1991-12 - 1993-09 -- SNI, CC KORDOBA, Munich
1991-07 - 1991-11 -- Kohlhammer Verlag, Stuttgart
1990-07 - 1991-06 -- several customers, Stuttgart
1989-05 - 1990-05 -- Insurance, Stuttgart
1988-02 - 1989-04 -- Management institute, Heilbronn
1986-05 - 1987-11 -- Electrical manufacturing company, metropolitan area Stuttgart
1985-07 - 1986-04 -- Management consulting, Stuttgart
1984-10 - 1985-05 -- Publisher, Heidelberg
1983-06 - 1984-09 -- Stuttgarter Hofbräu, Stuttgart

Local Availability

Open to travel worldwide
remote preferred
otherwise greater areas of Nuremberg, Munich, Stuttgart
Profileimage by Frank Schilling Project Management | Cyber Security, Infrastructure, Operations, Provider Management | Governance from Roth Operations Management | Infrastructure Management | Provider Management | Cyber Security Management
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