Frank Schilling not available until 11/30/2021

Frank Schilling

Operations Management | Infrastructure Management | Provider Management | Cyber Security Management

not available until 11/30/2021
Profileimage by Frank Schilling Operations Management | Infrastructure Management | Provider Management | Cyber Security Management from Roth
  • 91154 Roth Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates:
  • Languages: German (Native or Bilingual) | English (Limited professional) | Spanish (Elementary)
  • Last update: 09.09.2021
KEYWORDS
PROFILE PICTURE
Profileimage by Frank Schilling Operations Management | Infrastructure Management | Provider Management | Cyber Security Management from Roth
SKILLS
Roles
  • Operations Management
  • Infrastructure Management
  • Provider Management
  • Cyber Security Management
  • Project Management
  • Application Management
  • Change/Incident/Problem Management
  • Startup Management

Industries
  • Automotive
  • IT - Information Technology
  • Electrical industry

Skills

Service Management
  • ITIL
agile methods
  • SCRUM
Security
  • Penetration Test (EPA)
  • Source Code Analysis Service (SCAS)
  • Software Components Analysis (SCA)
  • Security Profiles (SP)
Collaboration
  • Confluence
Ticket systems
  • Jira
  • Remedy ARS
  • ITSM Suite
Monitoring
  • Dynatrace
  • Service Trace
Infrastructure
  • Software AG Alfabet (planningIT, ConnectIT)
  • CMDB
Others
  • SAP
PROJECT HISTORY
  • 09/2019 - 03/2021

    • Daimler AG, Stuttgart
    • >10.000 employees
    • Automotive and vehicle construction
  • Operations Management, Hosting and Operations, Infrastructure Management, Provider Management, Cyber Security Management
  • Roles

    • Operations Managemenet, Hosting and Operations
    • Infrastructure Management
    • Provider Management
    • Cyber Security Management
    • Change/Incident/Problem Management


    Responsibilities

    Operations and Infrastructure Management

    • Servers (VM, AWS, OpenShift (Container), …)
    • Middleware (DBs, Application server, Web server, …)
    • Firewalls (order clearances)
    • Loadbalancers (SSL/TLS configuration)
    • Content Delivery Networks/CDN (Akamai)
    • SSL certificates (order/renew, installation)

     

    Cyber security management

    • Penetration Tests (EPA)
    • Source Code Analysis Services (SCAS, SCA)
    • Security Profiles (SP)
    • SSLlabs.Scan
    • Commissioning and coordination of security checks
    • Initiate and monitor fixing of vulnerabilities
    • Reporting security status
    • Coordination with central security management
    • Implementation of Coverity, Black Duck (Synopsis)
     

    Others

    • Creation, processing, management of tickets (Jira)
    • Monitoring IT infrastructure and applications
    • Documentation (Confluence)
    • Modeling and maintenance of processes (draw.io)
    • Maintenance von Alfabet (planningIT)
    • Controlling of infrastructure costs
    • License management


    Skills

    • ITIL
    • SCRUM
    • EPA (Penetration Tests)
    • SCAS, SCA, Security Profiles
    • Confluence
    • Jira
    • Alfabet (planningIT)

  • 03/2019 - 08/2019

    • Magna Telemotive, Munich
    • >10.000 employees
    • Automotive and vehicle construction
  • Project management and material management for prototypes and series products
  • Roles

    • Project management
    • Material management


    Responsibilities

    • Project management and material management for prototypes and series products
    • Develop and implement processes and tools
    • Coordination of stakeholders (project management, product management, development, production, purchasing and sales departments)
    • Evaluation of forecasts and backlogs
    • Disposition of catalogue and production parts
    • Coordinate delivery and production schedules
    • Creation and validation of parts lists (bill of material)
    • Reporting to management


    Skills

    • SAP

  • 05/2018 - 10/2018

    • Bundesagentur für Arbeit, Nuremberg
    • >10.000 employees
    • Public service
  • Application management, Application responsibility, Change management
  • Roles

    • Application management
    • Change management
    • Incident management
    • Problem management


    Responsibilities

    • Application responsibility
    • Change coordination
    • Problem and incident management
    • CMDB maintenance
    • Operations management
      • Apache Web Server
      • Oracle Java Application Server (WLS)
      • Oracle DBs
    • Escalation management
    • Coordination of new releases
    • Stakeholder coordination (Software development, Product management, infrastructure management, ,,,)
    • Monitoring of applications
    • Documentation


    Skills

    • ITIL
    • Remedy ARS
    • CMDB
    • Dynatrace, Service Trace

  • 03/2016 - 04/2018

    • BMW AG, FG-663, Munich
    • >10.000 employees
    • Automotive and vehicle construction
  • Operations management and startup management of BMW.digital (european websites of BMW AG)
  • Roles

    • Operations management
    • Startup management


    Responsibilities

    • Operations management and startup management of BMW.digital (european websites of BMW AG)
    • Escalation management
    • Release management, Cutover management
    • Change/Incident/Problem management
    • Infrastructure management (hardware, middleware; commissioning, changes, decommissioning)
      • Apache Web Server
      • GlassFish Java Application Server
      • Oracle DBs
      • Load Balancer
      • Akamai CDN
    • Management of technical changes, upgrades, updates
    • Coordination of operations, support, development, product department, markets
    • Management of Security activities (Penetration tests)
    • Creating reports and presentations
    • Reporting to management
    • Tracking KPIs
    • Documentation
    • Monitoring of the applications


    Skills

    • ITIL
    • SCRUM
    • Penetration test
    • ITSM Suite, ARS Remedy
    • Dynatrace
    • ConnectIT
    • CMDB
    • IT-SSP

  • 01/2015 - 03/2016

    • BMW AG, EF-321, Munich
    • >10.000 employees
    • Automotive and vehicle construction
  • Management and monitoring of the provision of parts for the quality assurance of vehicles and test benches
  • Roles

    • Project management
    • Material management


    Responsibilities

    • Management and monitoring of the provision of parts for the quality assurance of vehicles and test benches
    • Problem management
    • Coordination with suppliers, users, other process partners
    • Escalation management
    • Monitor provisioning, ensuring punctual delivery
    • Reporting


    Skills

    • ICL
    • SWL
    • SAP/Everest
    • QlikView

  • 04/2012 - 11/2014

    • BMW AG, EI-901, Munich
    • >10.000 employees
    • Automotive and vehicle construction
  • Project management Synchro-CCB (Change Control Board)
  • Roles

    • Project management


    Responsibilities

    • Project management Synchro-CCB (Change Control Board)
    • ECCO: Export and editing of EKs DKs (Tickets diagnosable components)
    • SWL: Export and editing of EKs (DKs and NDKs)
    • TAEM2: Import and editing of EKs, maintenance of I-Stufen
    • Preparation and moderation of CCB meetings
    • Documentation of changes
    • Minutes of CCB and EOP meetings
    • Reporting
    • Coordination and monitoring of deadlines
    • Coordination with stakeholders (Modul 50, development, plants, data handling, HO)
    • Permissions management
    • Mailing list maintenance


    Skills

    • ICL
    • SWL
    • TAEM2
    • ECCO
    • DIVA
    • ListServ

  • 08/2010 - 12/2011

    • trovicor, Munich
    • Internet and Information Technology
  • Lifecycle management, create and maintain documentation (German, English)
  • Roles

    • Lifecycle management
    • Documentation


    Responsibilities

    • Design and maintain processes in lifecycle management
    • Create and maintain documentation (German, English)
      • Online help (HTML, CSS)
      • User guides
      • Technical manuals
      • Application notes


    Skills

    • SCRUM
    • MS SharePoint
    • Clearspace
    • SubVersion
    • Eclipse

  • 10/2009 - 05/2010

    • OIB-Sebra S.R.L., Buenos Aires/Argentina
    • Architecture and civil engineering
  • Project management, Infrastructure management, Training
  • Roles

    • Project management
    • Infrastructure management
    • Training


    Responsibilities

    • Evaluate, procure, install hardware and software
    • Install Intranet (NAS, Wiki, Blog, Forum)
    • User training and support


    Skills

    • HTML/CSS
    • Wordpress
    • DokuWiki
    • vBulletin

  • 06/2008 - 09/2009

    • Fujitsu-Siemens Computers, Augsburg
    • Internet and Information Technology
  • Support of SoftwarePool (FSC tool for administration and provision of software (firmware, drivers, OS, OS updates, applications, etc.) on the Internet and Intranet)
  • Roles

    • Project management
    • Lifecycle management


    Responsibilities

    • Support of SoftwarePool (FSC tool for administration and provision of software (firmware, drivers, OS, OS updates, applications, etc.) on the Internet and Intranet)
    • Documentation in Wiki for FSC users
    • User support worldwide (German, English) by phone, eMail, NetMeeting
    • Bug management
    • Change management
    • Release management
    • Test and approval of releases
    • Training of FSC users in workshops


    ​​​​​​​Skills

    • SCRUM
    • MS Visual Studio, Team System
    • MS SharePoint

  • 01/2006 - 06/2008

    • BMW AG, FZ-20/402, Munich
    • >10.000 employees
    • Automotive and vehicle construction
  • Infrastructure management (BMW Bank, ...)
  • Roles

    • Infrastructure management
    • Release management


    Responsibilities

    • Infrastructure management (BMW Bank, ...)
    • Initiate, control, monitor provisioning of infrastructure (server, middleware, etc.)
    • Approval management
    • Coordinate golive of projects
    • Change management
    • Define, maintain, optimize processes
    • Consulting, supporting and advising project teams for standard and non-standard requirements


    Skills

    • Remedy ARS
    • Remedy CM
    • CMDB
    • AKZENT
    • PISA

  • 01/1991 - 11/2005

    • Various clients (since 1983)
  • Previous projects
  • 2005-02 - 2005-11 -- OIB-Sebra S.R.L., Buenos Aires/Argentina
    2004-02 - 2004-12 -- Kassenärztliche Vereinigung Bayerns, Munich
    2003-08 - 2003-12 -- Siemens ICM, Munich
    2002-07 - 2003-05 -- Infineon IT-IFR, Munich
    2002-04 - 2002-06 -- Multimedia agency, Munich
    2001-06 - 2002-03 -- Siemens ICN, Munich
    2000-12 - 2001-06 -- Multimedia agency, Munich
    1996-12 - 2000-09 -- Siemens ICN, Munich
    1996-08 - 1996-10 -- AO GmbH (Giesecke+Devrient subsidiary), Munich
    1995-08 - 1996-07 -- Mail order, Munich
    1993-10 - 1995-07 -- Siemens ÖN/MN, Munich
    1991-12 - 1993-09 -- SNI, CC KORDOBA, Munich
    1991-07 - 1991-11 -- Kohlhammer Verlag, Stuttgart
    1990-07 - 1991-06 -- several customers, Stuttgart
    1989-05 - 1990-05 -- Insurance, Stuttgart
    1988-02 - 1989-04 -- Management institute, Heilbronn
    1986-05 - 1987-11 -- Electrical manufacturing company, metropolitan area Stuttgart
    1985-07 - 1986-04 -- Management consulting, Stuttgart
    1984-10 - 1985-05 -- Publisher, Heidelberg
    1983-06 - 1984-09 -- Stuttgarter Hofbräu, Stuttgart


TIME AND SPATIAL FLEXIBILITY
remote preferred
otherwise greater areas of Nuremberg, Munich, Stuttgart
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