IT support Engineer
The Sky Internet service Pvt. Ltd
Keywords
Skills
Windows Administration, DHCP, DNS, Backup, AD, Active Directory, Virtualization, VMware, Hyper-V, windows server 2008/2012, Operating System, RAID, Compaq, peripherals, Office 365, router, Sonicwall Firewall 4600, Outlook, MS Office -(Word, Excel, Power Point, OneDrive, Adobe Photoshop, Backups, Data Recovery
Project history
08/2018
-
04/2021
* Act as the central communication point for Design, Maintain and Communicate the service
support plans in Windows Administration domain
* Communicate the business impact of major incidents and prioritize based on business
impact to the client.
* Assess the impact of changes to systems, applications and infrastructure to determine
requirements.
* Configure and solve - DHCP, DNS, various network devices and services
* Performing Backup and Restore Operations Required Technical and Professional Expertise.
* Ability to provide technical direction and coordination to the resolver groups involved
while participating in the Change Control Board and Change Control Process integration
experience with AD/Active Directory and Virtualization: VMware, Hyper-V
* Demonstrable ability in managing windows server 2008/2012.
* Works to identify RTO (recovery time objectives) and RPO (recovery point objectives) for
systems and criticality tiers for business functions. Ensures business RTO and RPO
requirements are communicated and integrated with Business Continuity plans.
* Design and utilize assessment tools to determine the appropriate level of recovery
services.
* Maintain inventories of systems, services, etc. supporting critical business processes.
* Attending day to day problem (Network, Hardware, Cabling, Network Operating System, and
Server)
* Network Planning, Design and Implementation selecting Network topology, Various Active
and Passive Components
* Installation and Troubleshooting of all types of Servers and Hardware RAID Configuration,
Ranging from entry level server to higher level server.
* Installation and Troubleshooting of Desktop Compaq PCs.
support plans in Windows Administration domain
* Communicate the business impact of major incidents and prioritize based on business
impact to the client.
* Assess the impact of changes to systems, applications and infrastructure to determine
requirements.
* Configure and solve - DHCP, DNS, various network devices and services
* Performing Backup and Restore Operations Required Technical and Professional Expertise.
* Ability to provide technical direction and coordination to the resolver groups involved
while participating in the Change Control Board and Change Control Process integration
experience with AD/Active Directory and Virtualization: VMware, Hyper-V
* Demonstrable ability in managing windows server 2008/2012.
* Works to identify RTO (recovery time objectives) and RPO (recovery point objectives) for
systems and criticality tiers for business functions. Ensures business RTO and RPO
requirements are communicated and integrated with Business Continuity plans.
* Design and utilize assessment tools to determine the appropriate level of recovery
services.
* Maintain inventories of systems, services, etc. supporting critical business processes.
* Attending day to day problem (Network, Hardware, Cabling, Network Operating System, and
Server)
* Network Planning, Design and Implementation selecting Network topology, Various Active
and Passive Components
* Installation and Troubleshooting of all types of Servers and Hardware RAID Configuration,
Ranging from entry level server to higher level server.
* Installation and Troubleshooting of Desktop Compaq PCs.
Local Availability
Only available in these countries:
India
