Carsten Laun-De Lellis available

Carsten Laun-De Lellis

Senior Project Manager

available
Profileimage by Carsten LaunDeLellis Projekt- und Interims Manager from Trippstadt
  • 67705 Trippstadt Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: 85 €/hour 750 €/day
    Von der Aufgabe abhängig.
  • Languages: German (Native or Bilingual) | English (Full Professional)
  • Last update: 14.11.2013
KEYWORDS
PROFILE PICTURE
Profileimage by Carsten LaunDeLellis Projekt- und Interims Manager from Trippstadt
SKILLS
KEY COMPETENCIES
Workflow Optimization ? Quality Control ? Customer Service
Interpersonal Skills ? Project Management ? Leadership/Team Building
Relationship Building ? Technical Staff Communication ? Organizational Development
Pre Sales ? Consultation ? Defining IT Strategy
REFERENCES
DEMONSTRATED RESULTS/PROVEN METHODOLOGIES

• Possess strong communication, customer service and organizational skills, which increased customer satisfaction and realized 100% on-time delivery of assigned projects.
• Led diverse, cross-functional teams in the fulfillment of corporate productivity, quality and bottom-line objectives.
• Strong negotiation and contracting skills which saved companies up to 50%.
• Established efficient EDI/EAI infrastructure on an economical Linux platform for the processing of mass-data (about 10,000 bills per 30 minutes), as part of a sales force administration project.
• Implemented new ITIL process landscape and a new service desk organization.
• Transitioned complete IT infrastructure of Asahi Kasei into the IBM service architecture within four months.
• Developed and implemented new process landscape for Sales and Service Management processes on MS Dnyamics CRM at gevko, a AOK Germany spin off within 12 months.
• Implemented SAP Business by Design at the outpatient care center in Landstuhl / Germany.
TIME AND SPATIAL FLEXIBILITY
German and english speaking environment
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