Blessings Matuso available

Blessings Matuso

Telecommunications, mobile, fixed, GSM, UMTS, WCDMA, SCDMA, WiMax

available
Profileimage by Blessings Matuso Telecommunications, mobile, fixed, GSM, UMTS, WCDMA, SCDMA, WiMax from Harare
  • 26304 Harare Freelancer in
  • Graduation: Telecommunications /ICT
  • Hourly-/Daily rates:
  • Languages: English (Full Professional) | Swedish (Elementary)
  • Last update: 07.11.2014
KEYWORDS
PROFILE PICTURE
Profileimage by Blessings Matuso Telecommunications, mobile, fixed, GSM, UMTS, WCDMA, SCDMA, WiMax from Harare
SKILLS
BTS/BSS/MSS support, Installations, integration, testing, upgrades/downgrades; NOC/OMC/NMS/c skills, OSS; Core network (Ericsson), O&M, Data transcripts
PROJECT HISTORY
1. Name                                                                      Francis Mahofa
                                                                                   Econet Wireless Zimbabwe (Chief Technical Officer)
Contact Number                                                            +263 91 2222566
Address                                                                       2 Coronation Avenue
                                                                                                Msasa
                                                                                                Harare
Email                                                                           fmahofa@econet.co.zw
 
2. Name                                                                       Munyaradzi Chibanda
                                                                                    Ericsson Key Account Manager - Ghana
Contact Number                                                             +27 833100894
Address                                                                         Ericsson South Africa
                                                                                                Woodmead
                                                                                                Johannesburg SA
Email                                                                            blessmore.chibanda@ericsson.com
 
3. Name                                                                       Norman Mupani
                                                                                    Ericsson Consultant (Angola)
Contact Number               (Local)                                  +263773255255
                                      (Angola)                                 +244 91 8100115
Address                                                                                                Angola
Email                                                                           nmupani@yahoo.com
TIME AND SPATIAL FLEXIBILITY
Am available with one to two weeks notice
OTHER
My Resume pasted:-

 
CAREER SUMMARY
 

 
 

February 2014 To Date
Zimbabwe
e-Products
Consultant, (Business Development) - Telemetry:- Vehicle Tracking Systems & Fleet management.
  1. Gather Business/Market intelligence
  2. Compare market products and services
  3. Evaluate/Compare tracking devices on the market
  4. Compare market prices
  5. Access scope of business
  6. Determine best fit business model
  7. Marketing/Sales strategy
 
January 2011 To July 2013
Zimbabwe
Spiritage Communications (Valley Technologies)
Chief Technical Officer  (CTO)
  1. Lead, plan, operate and co-implement initiatives towards the realization of the organizational vision, mission, strategy and annual operating plan.
  2. Oversee compliance (With POTRAZ, CAZ BAZ and other relevant regulatory, local and other relevant regulatory authorities in Zimbabwe)
  3. Establish operational policies, procedures and guidelines.
  4. Evaluate capital spending projects and present for approval. Have some direct capital spending authority for success-based projects.
  5. Capital planning, budgeting and spending within certain authorized limits.
  6. Coordinate market financial statements and capital spending tracking with finance department.
  7. Serve as the escalation point of the company to customers and local business community on technical issues and solutions.
  8. Human Resources
  • Recruitment/selection of candidates in consultation with HR (human resources).
  • Monitoring the performance and achievements of employees (through the responsible managers); using performance assessment tools.
  • Actively participate in the feedback session and performance evaluation of staff.
  • Act as liaison between the executive/management and technical employees/staff.
  • Hiring good middle level managers who assist in the managing of different tasks
  • Identify staff training needs in liaison with the relevant/responsible managers.
  1. Direct accountability and authority within appropriate organizational structure for, operations, support, nodes and network planning, implementation, operations and support.
  2. Analysis of BOQs/BOMs after vendor technical solution proposals agreements and recommendations.
  3. Evangelize strategy and coordinate/prioritize efforts of both direct reports and matrix staff including order entry, service delivery project managers, service consultants, sales engineers, network planners, billing dispute specialists, technical support center and field operations.
  4. Design and build/rollout network to meet business projected capacities and requirements.
  5. Design and build tailor-made technical VOIP and data solutions for customers.
  6. Coordinate with inside and partner field channels.
Expertise Works
  1. WIMAX (Runcom Equipment – Israel) and SCDMA (Xinwei/McWill) network operation and maintenance.
  2. Plan and maintain core nodes/systems for optimum functionality and efficiency.
  3. Maintain an accurate database of the network configuration and equipment.
  4. Configuration and pilot testing of core network equipment.
  5. Providing solutions for complex non-standard customer requirements/interfaces.
  6. Data center designs (mild experience).
  7. Integration of different systems onto a single platform
  8. Configure Cisco routers and switches in network infrastructure.
  9. Monitor network traffic and investigate anomalies.
  10. Contact and work with Internet Service Providers, TOAS group mobile network operators and Group A IAPs on interconnect operations and support.
September 2010 To December 2010
Zimbabwe
Africom Pvt LTD
Chief Technical Officer (CTO)

Responsibilities:-
  1. Work closely with Marketing, Business Development and other relevant operations to define and deliver new products and enhancements.
  2. Manage the project management process to support the company’s growth.
  3. Discuss, review and approve proposed non-standard customer solutions.
  4. Develop, track and control the development of annual operating and capital budgets for purchasing, staffing and technical operations.
  5. Manage and optimize infrastructure assets to satisfy internal business and financial targets.
  6. Identify, compare, select, plan and implement technology solutions to meet current and future business needs.
  7. Develop and manage internal and external service level agreements (Infrastructure suppliers/vendors and 3rd party service suppliers).
  8. Responsible for compliance to relevant health and safety regulations for Technical Services employees involved in site related activities.
  9. Develop policies, processes and procedures to align all groups within Technical Services department to achieve performance and quality targets.
  10. Provide reports to the business on the performance and quality of services.
  11. Analyze and evaluate Key Performance Indicators and make recommendations for improvement if any.
  12. HR works
Service Support Management
 
v  Service Desk Management
v  Change Management
v  Configuration Management
v  Asset Management
v  Vendor Service Level Contract Management
 
 
Service Delivery Management
 
v  Customer Service Level Management
v  Service Continuity Management
v  Availability Management
v  Budget Management
v  Capacity Planning
v  Business Alignment / Analysis
 
Expertise Works
  1. Maintenance, TCP/IP protocol stack and IP addressing, IP Routing and switching on CISCO platforms, Basic IP Applications Knowledge: DNS, DHCP, RADIUS, MPLS and Traffic engineering, VPNs, Huawei Core IMS, CDMA 2000 and VoIP.
  2. Working knowledge of WiFi and WiMAX standards specifications (802.11, .16 and .20) and the associated revisions (11a, 11b, 11g, 11s, 16d, 16e and 16m)
  3. Analysis, O&M, optimization and technical support of Huawei CDMA/IMS core-network optimization.
  4. Delivering the Core-Network Signaling analysis Platform and tools.(For GSM/UMTS/CDMA/NGN(IMS) product)
  5. Delivering the Core-Network optimization service under the instruction of standard delivery flow.
  6. Knowledge transfer
  7. Effective communication with customer and be responsibility for customer satisfaction and project successful delivery.
January 2009 to August 2010
Zimbabwe
Datronics Distribution Zimbabwe
Real Estate/Housing Project Manager
  1. Responsibilities :-
Sally Mugabe (Borrowdale North) Housing Scheme Project management.
 
October 2008 to December 2008
Zain Malawi
Ericsson AB Managed Services (SA)
BSS Systems Support Engineer
  1. The service covers the following main areas:-
    1. Set up operations maintenance processes and procedures for OMC/NMC staff and imparting of such skills and knowledge to operations managers.
    2. Preventive and Corrective maintenance methods.
    3. Performance management (STS) handling).
    4. Configuration Management. (DTs, Integrations, Upgrades, Downgrades, on BSCs and RBS sites)
    5. Faults Management
    6. Implement Updates.
    7. Remote Operation & Maintenances.
 
  1. The responsibilities are:-
  1. Provide support (both supervision and hands-on) to regional maintenance team and their overseers/managers on BSS system.
  2. Support the Network Operation Centre (NOC) in terms of managing the radio and knowledge transfer to radio and NMC/NOC/OMC engineers, and their managers.
  3. Handle and follow up all escalated problems in the form of TT's, CSR's, etc concerning BSS and radio with and knowledge transfer to NMC/OMC staff, support engineers and operations managers.
  4. Offer remote/on-site support & troubleshooting of BSS related problems and knowledge transfer to support engineers and operations managers.
  5. Offer expert knowledge concerning analysis of Radio network reports and knowledge transfer to optimization engineers and their managers.
  6. Prepare service restoration plans for concerned systems and skills/knowledge transfer to responsible engineers and their managers.
  7. Interpret radio-network statistical reports and knowledge transfer to optimization/statistical engineers and their managers.
 
June to October 2008
Econet Wireless Zimbabwe
Chief Engineer Operations/Operations Manager

Zimbabwe
  1. The responsibilities are:-
  • Planning, leading, coordination, controlling and high level support for the day-to-day operations and maintenance of all network nodes and elements that fall under Network Services
  • Developing the network’s operations and maintenance standards and procedures
  • Participate in the planning, designing, specifying, procurement, installation, acceptance testing and commissioning of network nodes and elements
  • Network performance management through traffic and faults measurements, analysis and preventative and corrective procedures
  • Participate in the business’s products and services development programs
  • Participate in the preparation of the Annual Business Plans (CAPEX and OPEX budgets) and enforce cost cutting measures
  • Keep track of telecommunications technological trends and advise/update the business accordingly
  • Participate in national and international operators interconnection issues
  • Participate in regulatory issues
  • Produce and keep reports and records as is required of the Network Services operations department.
 
Subordinates
  • Manager BTS & TXN Operations with a staff compliment of ? 35 (BTS & Transmission Snr. Specialist/Eng., Eng, and Technicians, Riggers and General Hands.)
  • Manager Switching Operations with a staff compliment of ? 20 (Central nodes Snr. Specialist/Eng., Eng, and Technicians.)
  • Manager Power And Ancillary Services with a staff compliment of ? 30 (Power, Aircon, Generator Snr Specialist/Eng., Eng, and Technicians, Riggers and General Hands.)
  • Manager Value Added Services with a staff compliment of ? 10 (Prepaid Central Nodes, SMSCs, VMS Snr Specialist/Eng., Eng, and Technicians.)
  • Department secretary ? 1
 
Staff Management
  • Manpower planning, recruitment and identifying training needs for the Network Services operations department
  • Leading and motivating staff: availing required resources and ensuring compensation is in line with the market in liaison with HR and the business; and ensuring a good working environment
  • Supervising and monitoring to ensure that policies and procedures are being adhered to all the time
  • Performance management: setting objectives, availing resources, monitoring and regular performance measurement and review
  • Transfer knowledge and skills to subordinates through on-the-job training, mentoring and coaching.
 
August 2007 to May 2008
Ericsson AB Managed Services (SA)
BSS Systems Support Engineer

Zain – Blantyre, MALAWI
  1. The service covers the following main areas:-
    1. Set up operations maintenance processes and procedures for OMC/NMC staff and imparting of such skills and knowledge to operations managers.
    2. Preventive and Corrective maintenance methods.
    3. Performance management (STS) handling).
    4. Configuration Management.
    5. Implement Updates.
    6. Remote Operation & Maintenances.
 
  1. The responsibilities are:-
 
  1. Provide support (both supervision and hands-on) to regional maintenance team and their overseers on BSS system.
  2. Support the Network Operation Centre (NOC) in terms of managing the radio and knowledge transfer to radio and NMC/NOC/OMC engineers, and their managers.
  3. Handle and follow up all escalated problems in the form of TT's, CSR's, etc concerning BSS and radio with and knowledge transfer to NMC/OMC staff, support engineers and operations managers.
  4. Offer remote/on-site support & troubleshooting of BSS related problems and knowledge transfer to support engineers and operations managers.
  5. Offer expert knowledge concerning analysis of Radio network reports and knowledge transfer to optimization engineers and their managers.
  6. Prepare service restoration plans for concerned systems and skills/knowledge transfer to responsible engineers and their managers.
  7. Interpret radio-network statistical reports and knowledge transfer to optimization/statistical engineers and their managers.
 
 
July 2001 to August 2007
Econet Wireless Zimbabwe
Manager Switching Operations (AXE10/AXE810)

October 2006 to December
Projects
  1. Co-ordination of Switching Operations resources and hands-on implementation supervision of:-
  • BSCs upgrades to R12 from R10 (APG40s, Windows NT to 2003)
  • MSCs upgrades to R11 from R10.
  • Upgrade of one MSC to a soft-switch
  • Data Transcripts writing
  • Integration of Ericsson BSCs, MSC Servers and MGWs
  • NPC (Numbering Plan Change) with GSDC Spain.
  1. Core network budgets
  2. Roaming setups supervisions
  3. External liaison for matters concerning core operations
  4. Staff administration
  5. Staff training scheduling
  6. Staff hands-on training
  7. Oversee meeting of regulatory requirements for core nodes matters
August, September and December 2006
Projects
Bujumbura BURUNDI
  1. Planning, Coordinating and Supervision (and hands-on) of ,
  1. AXE10 (BYB 202) IOG resuscitation (Previously having been burnt)
  2. MSC configuration.
  3. MSC, BSC integration.
  4. Put in place O&M Procedures
  5. Set up (in MSC/VLR, HLR) remote hosting for:-
    • Prepaid System
    • Oick based USSD and
    • SMSC
  1. Manual Numbering Plan change (quick fix, home-grown solution)
 
May 2005
Projects
  1. Co-ordination and hands-on implementation supervision of:-
  1. 3 x AXE 810 BSCs (APG40) hardware testing, integration and O&M (On R10).
  2. AXE 810 HLR hardware (APG40) DT writing, testing, integration and O&M (On R10).
  3. 212 40 MSC and 212 33 MSC and APG40 hardware testing, integration and O&M (On R10).
  4. SGSN/GGSN/CGSN/GPRS nodes O&M
  5. OSS Usage and Administration on Network wide nodes.
    • Usage of the BSM for BTS sites integration
    • Alarm monitoring modules and (ALV)
    • General usage for O & M.
  1. 200, 2000, 2202, 2206, 2302, 2306 and 2207 BTS integration or site bring-ups and O&M.
 
Key Responsibilities:
  1. To create a Switching Operations activities plan as operations guidelines annually.
  2. To give guidelines to the Switching Specialists/Engineers in the planning of day to day duties/activities and responsibilities for the switching staff.
  3. To put in place the routine programs and operational procedures for the central nodes.
  4. To monitor/ensure their (the routine programs and operational procedures) proper implementation.
  5. To analyze the validity (audit) of such routine programs and procedures and to change them to as is expedient and appropriate to approximate our environment and improve their effectiveness.
  6. To regularly update switching administrative documents, software dumping methods and update spare parts records (inventory) and node logs.
  7. To lend technical advice and support to the switch specialists/engineers and technicians when requested by them or when deemed necessary.
  8. To lend technical advice on roaming setup, interworking agreements to the roaming team and advice to switching operations staff on doing roaming configurations and tests with other worldwide operators.
  9. To produce reports on nodes performances and provide statistics for the same to departments requiring them.
 
 
 
Staff Management
  • To put in place good working relationships between the switching operations personnel themselves and between them and other internal/external departments.
  • Conduct interviews for any new switching and/or technical staff.
  • Identify training needs for switching staff and arrange for training schedules.
  • Logistical co-ordination of the whole operations as duty manager on:-
    1. Issuing of fuel
    2. Accommodation (with the help of department administrator) if work is way out of Harare
    3. Travel and subsistence allowances (if necessary)
    4. Effective resolution of problems/faults on power systems, central nodes and the access net work
  • Staff motivation:- transport, shift allowances and other incentives for switching staff. Lobbying/Negotiation of these with management.
  • Budget inputs for the switching operations department.
 
January 2001 – June 2001
Ericsson Radio Systems AB, (Linkoping SWEDEN)
Nodes Data Transcript Engineer
  • Leading a team of Data transcript engineers (from all over the world) in the co-ordination of the following activities in the development of revision 9.0 of the Ericsson GSM implementation software series:-
  1. Preparation of SIT/SV Environment.
  2. Creating I-Module exchange data which consists of getting customer requirements, hardware allocations data from the floor plan spec and translating them into AXE command files
  3. Loading or assisting Ericsson testers in loading exchange data into the switch.
  4. Providing engineering support to determine the interface requirements of the switch in the network.
  5. Testing new SWR releases, ACs and ECs in the STP before implementation in the market.
  6. Loading ACs and ECs packages in STPs.
  7. Handling CSRs using MSS tool and TRs using MHS tool.
  8. Using SEA to prepare dumps.
 
July 2000 – December 2000
Econet Wireless (Pvt) Ltd

 
Manager, Switching Operations (AXE 10)
  1. Planned the day-to-day duties and responsibilities of the switching staff, including arrangement of Control Centre staff rotas and leave etc.
  2. Ensured a routine program was in place and monitored the performance of these routines.
  3. Implemented and maintained O&M procedures in accordance with manufacturers recommendations and local requirements.
  4. Ensured staff were applying standing procedures in their day-to-day activities especially regarding all safety procedures handling and documentation.
  5. Ensured that all administrative documents, software dumps and updates, spare parts records and station logs were updated regularly.
  6. In the event of disturbances/outages in the network, ensured that all relevant personnel departments were advised as per escalation procedures.
  7. Ensured a sound working relationship between the switching section and all associated parties within the company and external.  Give technical advice and support to the switch technicians when requested by them or when deemed necessary.
 
July 1996 – December 2000
Econet Wireless (Pvt) Ltd

 
Switching Operations Specialist And Shifts Lead Engineer (AXE 10)
  • Planned, executed and managed the day-to-day duties and responsibilities of the switching staff, including arrangement of staff shift rotations and leave etc.
  • 3 x AXE 810 BSCs (APG40) hardware testing, integration and O&M (On R10).
  • AXE 810 HLR hardware (APG40) DT writing, testing, integration and O&M (On R10).
  • 212 40 MSC and 212 33 MSC and APG40 hardware testing, integration and O&M (On R10).
  • SGSN/GGSN/CGSN/GPRS nodes O&M
  • OSS Usage and Administration on Network wide nodes.
    • Usage of the BSM for BTS sites integration
    • Alarm monitoring modules and (ALV)
    • General usage for specialized O & M tools
  • 200, 2000, 2202, 2206, 2302, 2306 and 2207 BTS integration or site bring-ups and O&M.
 
  • Roaming
  • Responsible for all technical international roaming aspects.
  • Preparation of the roaming data transcript for all roaming partners.
  • Establishment of the C7 link for international roaming.
  • Implementation of the roaming data into the MSC.
  • Carried out IR24 roaming tests with other network operators and the completion of the roaming certificates.
 
1997
Project: MTN (Mobile Telephone Network), SOUTH AFRICA
  1. Worked as secondment staff. Operation and maintenance on Johannesburg and Rundberg MSCs and BSCs.
 
1998
Project: Mascom Wireless - Gaborone, BOTSWANA
  1. Worked as projects manager/team leader from Econet side in the initial installation of Mascom Wireless cellular network. Ericsson team from SA was also on ground.
  2. Set operation and maintenance procedures for Mascom Wireless switching operations staff.
  3. Knowledge transfer to the Mascom Wireless technical team.
 
May 1996 – June 1996
Winsys Corporation (Laser Tech/Zimbabwe Toner Company ZTC Ltd)
Technical Support Manager
  1. Supervision of working staff, co-ordination and technical support of the following activities:
    1. PC, printers (HP Laser), network, installations and maintenance hardware
    2. PC, network, software installations support (Microsoft products)
    3. PABX and communications installations and support training
 
  1. Analysis and preparation of local area network projects:
    1. Preparation of estimates (material/requirements) and quotations and
    2. Operations and maintenance of any installed LANS/projects.
 
March 1994 – April 1996
CF Tulley Associates
Computer Engineer
  • Co-ordination, supervision and (intellectual and hands-on) training of Electronics and Telecommunications Companies’ staff on:-
  • Various subjects in Telecommunications
  1. Systems analysis and design
  2. Netwares 2.2 and 3.11
  3. SCO UNIX and
  4. Microsoft products
 
February 1985 – February 1994
Posts and Telecommunications Corporation
Telecommunications Engineer/Technician
  • Planning, Installation and Commissioning:
    • Planning and supervision of telephone cable network projects
  • Maintenance of:
    • External apparatus
    • Optical Cable Splicing
    • Pair gain and carrier systems
    • Microwave Radio and Multiplex systems
  • Repairs of:
    • Various PCBs microwave radio equipment
    • Pair gain equipment and instruments
  • Training Tutor/Lecturer/Instructor:-
    • Develop/write course materials
    • Tutorship of transmission (carrier systems, PCM links, microwave radio systems), pair gain systems and external apparatus
 
EDUCATION, QUALIFICATIONS & TRAINING
 

Education
 
  1. Eight ‘O’ levels, including English and Mathematics
  2. Three ‘A’ levels
 
Qualifications
  1. Telecommunications Technicians Diploma - Zimbabwe
    1. Telecommunications City and Guilds. (London Institute)
      1. (FTC) in Telecommunications (London Institute)
      2. Ericsson specialized courses
 
Current Study
  1. Higher Diploma in Management of Information Systems
  2. B.Sc. Degree in Software Engineering and AI with UNISA (SA)
  3. MBA
 
Accomplished Ericsson Learning
 
AXE 10/810 Switching Courses
  1. AXE 10 O&M Platform
  2. AXE 10 Operations Handling
  3. AXE 10 Hardware Maintenance
  4. CME20 O&M BSC
  5. CME20 O&M MSC
  6. GSM AXE Operations (AXE810)
  7. AXE 810 Configuration Delta
  8. APG40 Installation And Configuration
  9. APG40 System Recovery
  10. OSS-RC 2.2 System Administration
 
Econet Wireless
  1. Various Administrative and
  2. Management Courses at Econet Wireless Zimbabwe
 
 
 
 
 
Personal Details
NAME
Blessings Matuso

NATIONALITY
Zimbabwean

CONTACT DETAILS
 

                                                                                                                                                               
(mobile )                              :                               +263 77 2122212 or
+263 77 2288882 or
+263 77 2112112 or
+263 73 8976400 or
e-mail                                   :                               bmatwo@gmail.com or
                                                                                bmatwo@yahoo.co.uk
 
 
 
 
 
REFEREES
1. Name                                                                       Francis Mahofa
                                                                                                Econet Wireless Zimbabwe (Chief Technical Officer)
Contact Number                                                               +263 91 2222566
Address                                                                                                2 Coronation Avenue
                                                                                                Msasa
                                                                                                Harare
Email                                                                                     fmahofa@econet.co.zw
 
2. Name                                                                       Munyaradzi Chibanda
                                                                                                Ericsson Key Account Manager - Ghana
Contact Number                                                               +27 833100894
Address                                                                                                Ericsson South Africa
                                                                                                Woodmead
                                                                                                Johannesburg SA
Email                                                                                     blessmore.chibanda@ericsson.com
 
3. Name                                                                       Norman Mupani
                                                                                                Ericsson Consultant (Angola)
Contact Number               (Local)                                  +263773255255
                                                (Angola)                               +244 91 8100115
Address                                                                                                Angola
Email                                                                                     nmupani@yahoo.com
 
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