Profileimage by Paul Webster Exec. Consultant, Advisor, Interim Manager, Enterprise Architect, Ecommerce, Digital Expert from Muenchen

Paul Webster

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Last update: 09.04.2024

Exec. Consultant, Advisor, Interim Manager, Enterprise Architect, Ecommerce, Digital Expert

Graduation: Bachelors of Science & Technology
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Native or Bilingual)

Attachments

Freelance-Resume-2024-Deutsch_070424.docx
Freelance-Resume-2024-English_090424.docx

Skills

I've been a leader and strategic thinker with a vision for IT transformation for over 25 years. I've designed and developed solutions for some of the world's most successful technology-driven businesses, including Ford, Vodafone, BSH, Metro, Sony, Kering Group, Royal Canin, BASF, AGCO, AIMIA, USB, ABB, Fresenius Kabi, Astra Zeneca, Canada Post, Bilka, DNB, and more.

As a freelancer since 2020 I thrive in opportunities where I can motivate technically oriented people to produce ground-breaking business solutions. I specialize in evaluating individual organization's business needs to develop innovative, cost-effective solutions, and identify new opportunities for competitive advantages through technology implementation.

At Infosys, I was a member of the German leadership team. I manage the company's digital experts and technical architects. I've defined and led successful technology implementations and transformations at enterprises worldwide—with over 50 technologists on my teams, spread across multiple offshore and near-shore centers and client sites. I've recruited, mentored, and coached talented staff to grow and lead portfolios independently both within and outside the organization. I implemented and ran professional development programs designed to meet software training compliance and career growth.

Before Infosys, I worked directly for and contracted with companies including CGI, Edeka, Metro Group, Primondo, Sears, the National Association of Realtors, Apple Computer, Power Computing, Conrad.de, EDS Itellium, and Columbia College.

My experience spans industry verticals – retail, manufacturing, pharmaceutical, telecom, banking—and numerous functional domains, including digital commerce, marketing, micro-services, product and media asset management, customer relationship management, and supply chain management.

My ever-expanding technical skills include Python, C/C++, Java, JavaScript, and PL/SQL. I also have a working knowledge of Cloud platforms and AI-ML concepts and application frameworks such as SAP “Hybris” commerce cloud and OpenText.

I hold a Bachelor of Science degree from the University of Southern California and numerous technology certifications.

Project history

05/2023 - 04/2024
Sr. Project Manager
Leica Camera AG (Consumer goods and retail, 500-1000 employees)

Daily coordination and control Implementation of a B2B order management platform. Control & further development of the digital B2B order management platform services in requirements management, definition, performance reporting, and requirements prioritization. Close cooperation with the business owners and product owners as well as IT Technologies: Shopware B2B, Teams, Jira, Confluence, Cucumber
Management: 1 development sprint squad, continuous development

01/2023 - 05/2023
Project Manager
E.ON SE (Energy, water and environment, 500-1000 employees)

Analysis and documentation of the distributed, event-based E2E system landscapes of the interfaces to billing and accounting systems and their processes for B2X Commodities and Non-Commodities customers. Creation of epics and user stories, incl. tests from a functional/technical point of view according to departmental/customer specifications - Communication/coordination with surrounding interfaces, teams, specialist departments, and IT architects.

09/2022 - 05/2023
Technical Product Owner and Architect
The Marcom Engine GmbH & Co. KG. (Automotive and vehicle construction, 250-500 employees)

Architecture and technical definition for the BMW Group's B2C marketing asset transaction management platform. Automating production and controlling digital marketing for media channels.

Technologies: Adobe AEM, REACT, Workfront Fusion, Azure, Cucumber
Management: 2 development sprint squads, continuous development

03/2022 - 09/2022
Project Manager
diconium digital solutions GmbH (Internet and Information Technology, 50-250 employees)

Managed multiple squads in front-end application development for a B2C Commerce client. Program cost monitoring and budget management, delivery assurance - Conflict management, Technical and business logic delivery responsibility for the project teams – overall project controlling and communications assuring program of timeline, scope, quality, and budget Technologies: Adobe AEM, REACT, SAP Commerce (hybris)
Management: 4 development sprint squads, continuous development

04/2022 - 08/2022
Technical Product Owner
Telefonica S.A. (Telecommunications, 500-1000 employees)


Managed the requirements development, product implementation definition, and service delivery partner organization for delivering Indirect Sales (B2B) back and frontend applications.

Technologies: Salesforce, Powercloud
Management: Offshore and Nearshore providers

04/2020 - 04/2022
Technical Product Owner
E.ON SE, a European electric utility company. (Energy, water and environment, 1000-5000 employees)


Build application services for non-commodities business services. Manage software development teams building CMS, PIM, MAM, and B2C and B2B e-Commerce application services. Responsibilities include team management and development, architectural design, technical definition, and delivery of agile projects for various European business units.
Technologies: Adobe AEM, Azure
Management: 5 development sprint teams, continuous development
Completed projects: 4 Regional product line B2C commerce sites

06/2021 - 12/2021
Technical Product Delivery Manager
Dormakaba Holding ag (Industry and mechanical engineering, 50-250 employees)


Manage the deliver for B2B SAP Commerce Platform software development programs through mentoring PM’s, Architects, BA’s, and development teams off, near, and onsite.

Technologies: SAP Commerce (hybris)
Management: Development sprint teams, continuous development

06/2012 - 04/2021
Senior Principal Technology Architect
Infosys Limited (Internet and Information Technology, >10.000 employees)

Oversee end-to-end operations of corporate initiatives as a member of the Germany leadership team, including new business development, country architecture and digital practice mentor, and service delivery director. Accomplish organizational objectives and fulfill business needs by providing expert advice and consultancy to executive management. Coordinate and deliver multi-million-Euro projects and digital transformation programs. Optimize technology infrastructures and streamline operational activities by identifying process improvements. Continue to build a ground-breaking digital innovation studio to identify and develop opportunities in emerging technologies. Manage the preparation of public presentations and new technology streams. Steer internal business model transitions and resource management. Drive sales, pre-sales, business development, and international development programs.

04/2019 - 12/2019
Global Technology Director for Infosys Limited
Ford Motor Company - Infosys Limited (Automotive and vehicle construction, >10.000 employees)

Managed teams in USA, England, and India. Defined and managed the digital transformation program for the “Edison” project, Ford’s first all-electric vehicle the Mustang 727, which launched November 2019. Build a single platform to host all Ford vehicle lines worldwide with services including SAP Cloud Commerce, Adobe AEM, Ford Pay, and other internal backend and frontend systems

02/2017 - 04/2019
Global Technology Director for Infosys Limited
AGCO - Infosys Limited (Automotive and vehicle construction, 5000-10.000 employees)

Managed teams in Germany, Switzerland, England, the USA, and India. Architecturally defined and managed digital transformation program of the company’s new machine sales and after-sales parts and services (B2B and B2B2C). Program solutions included SAP hybris e-Commerce and PIM (product information management) implementation, along with extended enterprise architecture coordination with the program’s eight other tracks under three areas: 1) product configurator CPQ, 2) customer frontend including CRM (Customer Relation Management), marketing automation, customer portal, and 3) digital backbone including digital analytics, master data management, data enablement, microservices Mulesoft, digital asset management (DAM).

03/2016 - 06/2018
Senior Principal Technology Architect
Infosys Limited (Internet and Information Technology, >10.000 employees)

Responsible for locating and developing a property to house the company’s new Innovation Center, a multi-purpose experience lab featuring the first European hub for AI and automation. Built a team of 150+ digital experts who, alongside the nearshore and offshore studios, lead the GTM motion, drive solutions, and direct delivery in priority accounts, transformation opportunities, and large complex deals. Opened September 2016 in Berlin, Germany.

06/2017 - 08/2017
Senior Principal Technology Architect for Infosys Limited
AMWAY Korea - Infosys Limited (Consumer goods and retail, 5000-10.000 employees)

Audited the as-is services, defined digital migration strategy for Eastern Asia market, and selected application solutions and SIPs

01/2017 - 06/2017
Senior Principal Technology Architect for Infosys Limited
SONY - Infosys (Consumer goods and retail, 5000-10.000 employees)

Strategic analysis of inflight program titled MOLT, which is the delivery and integration of a global PIM (product information management), DAM (digital asset management), and content portal to support the company’s digital product supply chain for content submission from partners through to channel publication. SAP hybris PCM with OpenText integration (for digital asset management) detailed evaluation focusing on core functionality in the areas of MDM (master data management), product lifecycle management, digital asset management, and pricing master.

05/2016 - 01/2017
Senior Principal Technology Architect for Infosys Limited
Kering - Infosys Limited (Consumer goods and retail, 5000-10.000 employees)

Manage definition of technical requirements, architectural design, and approach. Complete digital transformation solution design for the Da VINCI eCommerce project. Enterprise audits of individual brand systems, product management, and POS. Designed the SAP hybris e-commerce platform and the Apigee microservices. Made corporate presentations of transformation approach and maturity. Created RFP materials production and performed SIP audits. Systematize with the “Edmond” program—an SAP backend transformation project. Collaborated with the larger enterprise architecture groups.


08/2015 - 04/2016
Global Technology Director for Infosys Limited
Fresenius Kabi - Infosys Limited (Pharmaceuticals and medical technology, >10.000 employees)

Managed teams in Germany, USA, and India. Led “Allegro,” a global SAP hybris B2B digital transformation project for Pharma and Medical device divisions. Responsible for the e-commerce platform business and technical platform design management and delivery.

02/2015 - 08/2015
Global Technology Director for Infosys Limited
BASF - Infosys Limited (Industry and mechanical engineering, >10.000 employees)

Managed teams in Germany and India. Part of the “Maglis” program where I defined, managed, and produced SAP hybris PIM Product Catalog system as a chemical product catalog management system. A combination of three types of functional catalogs – chemical products, crops, and targets. BASF internal users use the system to enrich and maintain information related to products, crops, and targets, and maintain their associations, keeping end-users (grower) in focus.

09/2014 - 02/2015
Principal Technology Architect for Infosys Limited
DNB ASA - Infosys Limited (Banks and financial services, >10.000 employees)

Managed teams in Norway and India. A strategic assessment and change management program to arrive at a target sourcing and operating model for the e-platform portfolio by defining scalable, cost-effective delivery capabilities, and identifying clear roles and responsibilities for relevant internal and external parties, and stakeholders. Assessed and set flexibility in sourcing to support tactical development and integration initiatives with external parties and niche vendors without compromising existing service quality. Assessed and defined architecture digitalization. Identified career opportunities for DNB personnel.

01/2014 - 09/2014
Interim Global Engineering Manager for Infosys Limited
AIMIA - Infosys Limited (Media and Publishers, 1000-5000 employees)

Designed and built for AIMIA’s global application commercial development, which covers engineering production management, architectural design and governance, data design and management, deployment design and management, configuration design, and management.

03/2013 - 01/2014
Principal Technology Architect for Infosys Limited
AstraZeneca (Pharmaceuticals and medical technology, >10.000 employees)

Managed teams in Sweden, England, and India. Managed, designed, and delivered a 38€ million program of 17 critical applications, eight middleware, and nine infrastructure services, four support processes for 12 initiatives, in-flight projects, and SIPs.

06/2012 - 06/2013
Global Technology Director for Infosys Limited
Dansk Supermarked - Infosys Limited (Consumer goods and retail, 5000-10.000 employees)

Managed teams in Denmark and India. From inception through the delivery of Infosys’ first enterprise hybris eCommerce platform for Denmark’s largest retailer. Architecture and program design and delivery of hybris multi-channel commerce platform extending hybris order management solution capabilities as Dansk was transitioning backend services from IBM to SAP.

05/2010 - 07/2012
Executive Consultant
CGI Deutschland GmbH

Improved operational effectiveness and efficiencies by designing and implementing change management tools and new business models. Managed all activities associated with the redirecting the division business model, including adding new products, services, and application development approaches. Controlled delivery of IT services and architecture while ensuring adequate governance for operative readiness. Facilitated defining business requirements and planning technical solutions. Performed consistent audits of business operations. Planned and defined staff technology education strategy while conducting business analysis and establishing new business streams to increase profitability.
Important customers: Edeka, Conrad.de, neckermann.de, Peter Justesen, Red Bull, Vodafone.de

01/2012 - 06/2012
Executive Consultant for CGI Inc.
Edeka (Consumer goods and retail, 5000-10.000 employees)

lead design, management and Implementation of PIM (product Information management) solution.

01/2011 - 01/2012
Executive Consltant for CGI Inc.
Peter Justesen Company (Consumer goods and retail, 500-1000 employees)

Managed teams in Germany and Denmark. Strategic consultation, organizational business transformation, change management for online transformation. PIM implementation and logistics management redesign.

06/2010 - 01/2011
Executive Consultant for CGI Inc.
Conrad (Consumer goods and retail, 1000-5000 employees)

Lead architecture design for e-commerce transformation program with SAP backend and front-end services.

11/2009 - 05/2010
External Advisor
CIO neckermann.de GmbH

Managed the optimization of all e-commerce activities by identifying areas of concern, providing improvement recommendations, and implementing effective strategies and measures. Coordinated end-to-end business operations, including strategic initiatives and relations with key vendors. Collaborated with the executive management to advance company goals and streamline business practices through the development and implementation of effective strategies. Worked on Neckermann.de platform stabilization task force and core data structure design.


01/2007 - 11/2009
Platform Manager
Arcandor AG Corperation; Primondo Operations GmbH

Architecture:
Primary IT-Software and Hardware Architect for Quelle.de
Controlling for executive management

Architectural consulting and management for numerous national and international business units in
commercial B2C and B2B Solutions
Coordination and presentation of all architectural processes

95% of all architectural projects taken up to the maturity of project
Strategic cost management and quality management

All qualified projects completed with 100% of the expected solution



Platform Management:
Software and hardware management
Cost control, monitoring and management of service

Platform testing and optimization management



Business Development:
Built an architecture board and Asset Management processes
Crisis management

Generated synergies between business and IT units at the national and international level

01/2007 - 12/2008
Managing Consultant
Software-Architect; EDS Itellium GmbH

Architecture:
Development and management of front-end and back-end architecture for Quelle.de
Standardization and guidelines for programming

Software architecture for commercial B2C & B2B solutions in the national and international
Design the development of middleware services


Platform Development:
Projects Controlling
Analysis and consolidation of multiple platforms

01/1995 - 12/2007
Business Owner | Consultant | Developer
Wolf Communications

Wolf Communications

Consulting:
Executive level counceling
B2B, B2C commerce advisory

IT change management
IT services/architecture advisory

Strategic IT cost reduction management
Interim management


Major clients: sears.com, drugstore.com, realtor.com, realtor.org, City of Chicago, University of
Chicago, Columbia College, N. Carolina State, Anderson, Apple Computer...

Platform Services:
Account management
Networking and e-mail services hosting

Business development
Project management, national and international

Web application development and hosting, 256 clients

01/2006 - 01/2007
Head of Development & Projects Manager | Provost Office
Columbia College Chicago

Columbia College Chicago

Direction:
Senior Manager for IT and business IT development and project management teams
Management of service providers and consultants

Head of the Advisory Panel on E-commerce and online communication
Controlling for a budget of $6 million

Change Management: consolidation of multiple platforms
Direct personnel management of 12 project managers

01/2000 - 01/2006
IT Director | Senior Management Team
REALTORS Associations; Chicago Association of REALTORS (a REALTORS Assoc. division)

Strategic value enabling through leadership structuring
Accountable to board of directors

Strategic business and infrastructure development
Strategic business and infrastructure development


IT Director:
Change management: complete rebuild of IT services
Vendors and consultant's management

Asset and standards management
Controlling for a budget of $15 million

Departmental (30) and division staff management (50)

01/2000 - 12/2003
Head of Development and Architecture
National Association of REALTORS (the REALTORS Assoc.)

Multiple team management of 5-25
Controlling for a budget of $9 million

Transaction management systems development
Business process management

B2B and B2C projects, realtor.com, realtor.org, realtormag.com
Project management controlling

Local Availability

Open to travel worldwide
I have significant global client-facing experience in North America, Europe, Asia, and South America, I have managed projects in Germany, UK, South Korea, India, Norway, USA, and France.
Profileimage by Paul Webster Exec. Consultant, Advisor, Interim Manager, Enterprise Architect, Ecommerce, Digital Expert from Muenchen Exec. Consultant, Advisor, Interim Manager, Enterprise Architect, Ecommerce, Digital Expert
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