Guenther Niederhofer partly available

Guenther Niederhofer

Business & IT Transformation Consultant

partly available
Profileimage by Guenther Niederhofer Business & IT Transformation Consultant from Innsbruck
  • 6020 Innsbruck Freelancer in
  • Graduation: Master of Business Administration
  • Hourly-/Daily rates:
  • Languages: German (Native or Bilingual) | English (Full Professional)
  • Last update: 27.09.2020
KEYWORDS
PROFILE PICTURE
Profileimage by Guenther Niederhofer Business & IT Transformation Consultant from Innsbruck
SKILLS

PROFILE
An experienced leader, facilitator and consultant, Guenther is a dynamic professional, with a strong background in business and IT transformation, process optimisation and organisational change.
Guenther developed his 18 years of professional career from consulting  in various industries and regions in Europe into an in-house consulting position in Telecommunication in Middle East and then moved to Dubai Airports in the role as Head of Corporate Development to lead corporate transformation programmes for all people, process, technology changes in the organization. After 5 years in Middle East he relocated back to Europe and consults clients in business and technology driven transformation along the entire programme and project management lifecycle.
 
Guenther’s experience has been gained in both strategic and delivery roles for a variety of sectors, including Airport and Aviation (Dubai Airports, Munich Airport), Telecommunication (Deutsche Telekom, du (Mobile Service Provider), ICT (T-Systems), Travel and Transportation (TUI), Automotive (BMW) and Media (CNBC).
 
Certified in Scrum (PSMI) MSP, PMI, ITIL and agile PM he continuously develops his skill set with best practice methodologies and technology know how in ERP workflows/processes & systems e.g. S/4HANA.
Additionally, Guenther is a passionate and well-rounded executive with proven leadership and stakeholder management on executive level, capable of working in challenging and cross-cultural environments.
 
He owns a Master in Business Administration specialised in International Business, Transformation Management and offers business-level fluency in German and English.

CERTIFICATIONS:
Scrum Master (PSM I), PMP by PMI, MSP (Managing Successful Programmes), ITIL V3 Foundation, Lean Six Sigma Green Belt
 
IT-SKILLS:
Jira & Confluence, SAP (Basics), S/4HANA, Oracle (Basics), Clarity, igrafx, Adonis, Aris, Tableau
 
PROJECT & CHANGE MANAGEMENT SKILLS:
agile PM, KANBAN, SAP Activate, OPM3, Change Management Maturity Model, Capability Maturity Modell (CMM)
PROJECT HISTORY
  • 02/2019 - 03/2020

    • Munich Airport, Inhouse Consulting
    • 1000-5000 employees
    • Transport and Logistics
  • Project Lead - S/4HANA Implementation Pre-Project
  • Led the S/4HANA transformation pre-project for the airport & subsidiaries to evaluate impact and chances of the new technology to pave the way towards automation and digitalization.
    Built the S/4HANA transformation business case, process & IT roadmap.
    Analyzed and mapped the impacted business process and IT-application architecture
    Orchestrated Business and IT requirements to build the S/4HANA implementation strategy & transformation vision
    Elaborated the concept of a S/4 Competence Center

    Kenntnisse: Agile PM, SAP Activate, SAP IT Architecture, Business Process Modeling, Business Process Management, Business Requirements Management
    Produkte: S/4HANA, SAP, CA Clarity PPM

  • 08/2018 - 10/2018

    • Bartenbach GmbH
    • 50-250 employees
    • Architecture and civil engineering
  • Consultant - Digitalisation Analysis and Agile Project Management
  • Analysed the operating model of the lighting design and lighting instruments departments to support the change into a more agile and project-oriented organisation.
    Built an organizational transformation path to utilize digitisation tools in agile customer projects.

  • 01/2018 - 09/2018

    • Munich Airport
    • 1000-5000 employees
    • Transport and Logistics
  • Consultant - Parking Capacity Management & Mobility Analysis
  • Analysed the parking capacity management for the airport campus Safeguarded the employee and customer parking needs in balance with the airport campus mobility and parking revenue targets. Elaborated employee and customer mobility processes from arrival at parking to terminal.

  • 01/2018 - 09/2018

    • Munich Airport, Inhouse Consulting
    • 1000-5000 employees
    • Transport and Logistics
  • Consultant - Customer Segmentation & Market Analysis
  • Elaborated strategic marketing & media communication opportunities to position the airport on specific customer segments.
    Evaluated PoS revenue opportunities along the passenger journey
    Analysed customer segment revenue opportunities

    Kenntnisse: Customer Journey
    Produkte: CRM, Tableau

  • 06/2017 - 12/2017

    • Munich Airport, IT Department
    • 1000-5000 employees
    • Internet and Information Technology
  • Programme Manager IT Security
  • Led a large IT Programme to ensure the airport readiness for the current and future cyber security requirements
    Worked on the requirements and preparation for the upcoming regulations/audits e.g. BSI, KRITIS; ISO 27001.  

    Kenntnisse: Agile PM, Kanban, Cyber Security,
    Produkte: Jira, CA Clarity, PPM, Atlassian Confluence

     

     

     

     


  • 10/2013 - 03/2017

    • Dubai Airports
    • 1000-5000 employees
    • Transport and Logistics
  • Head of Corporate Development; Strategy & Development Group
  • Led Corporate Development Programmes to transform Dubai Airports into a more efficient and effective
    organisation to achieve profitability, operational efficiency and customer experience targets:

    Strategy & Portfolio Management:
    * Set the Corporate Development Strategy for business and organisational transformation.
    * Managed a portfolio of change and growth initiatives with volume of over 40m Euro OPEX/ CAPEX p.a.
    * Planed and derived investment decisions to ensure best value against strategic objectives and ROI
    targets.
    * Operationalized strategic change objectives into transformation programmes and functional strategies.
    * Provided business plans and case for changes for CEO and executive boards and stakeholders.

    Transformation & Change Management:
    * Defined the 10yrs corporate transformation and change landscape for the organisation to support
    growth.
    * Built cross-functional teams of change experts to drive efficiency, cultural and people change.
    * Led a long-term transformation programme in supply chain, finance, commercial and technology area
    from design to implementation of a new strategy, business model, organization and IT technologies e.g.
    Oracle.
    * Supported the products and service development roadmap in diversifying commercial revenue
    opportunities and enhance customer experience by introducing new digital services.

  • 01/2012 - 06/2013

    • Du; integrated telecommunication Provider; Dubai
    • 500-1000 employees
    • Telecommunications
  • Director Customer Excellence & Business Process Management
  • Headed a team of Project Managers and Business Analysts to drive customer excellence and efficiency:

    Customer Excellence Programme:
    * Built the operational improvement team for du's strategic Customer Excellence Programme and defined
    the improvement strategy its methodology and calculated Business Cases.
    * Streamlined customer business and service processes and reduced 30% of non-value adding activities.
    * Achieved 13m AED of OPEX savings by improving customer transactions and KPI performance.

    Programme & Transformation Unit:
    * Created the "Programmes & Transformation" unit to manage efficiency programmes in operations while
    defining the unit's strategy, vision, mission and objectives.
    * Developed a process costing model to identify OPEX savings potential for customer facing processes.
    * Introduced a cross-functional Programme Management and Governance Model.

  • 09/2001 - 12/2011

    • Detecon International; Management & Technology Consulting
    • 500-1000 employees
    • Internet and Information Technology
  • Senior Consultant for a Management & Technology Consulting Company
  • Munich: Led large consulting teams in projects for telco providers, ICT companies, service industries, a premium automotive manufacturer and a global travel service company
    Abu Dhabi: Business development and sales for process and organization consulting offerings
    Bonn: Implemented products from idea to launch for Deutsche Telekom’s fixed, mobile and internet division

  • 03/2000 - 08/2000

    • Helbling Management Consulting
  • Trainee as Business Process Manager
  • Implemented ERP solutions for SME in manufacturing, construction and consumer goods.

  • 10/1999 - 12/1999

    • CNBC Business Channel; London
  • Trainee in Marketing & Business Development
  • Analysed the paid TV market and developed a new sales distribution arm.

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