Virtual Assistance
Secretary
Administrative support
Correspondence in English and German
Customer service
Reservation agent
Booking agent
Internet research
Social media management
Translation English – German
Project history
04/2012
-
12/2017
Travel Agent
Tauchreisen Lorenc
Responsible for: Planning, booking and managing billing for custom and fully
chartered land based and liveaboard trips for individuals and groups.
Negotiating terms and pricing with existing and new partners.
10/2011
-
03/2012
Dive Center Manager
Dream Divers Gili Trawangan
Responsible for: Overseeing daily operation of the dive center. Scheduling staff
and boat activities, Supervising Instructors, Boat crew and office staff. Managing,
reporting and communications to the head office.
12/2010
-
09/2011
Sales & Marketing Manager
Oman Dive Center
Responsible for: Front and back office staff management. Establishing
operational procedures for customer bookings, billing and tour operator
interactions. Developing reports to General Manager and accounting department.
03/2009
-
11/2010
Resort Manager
North Bali Divecenter; North Bali Beach Cottages & Spa
Responsible for: Overseeing daily operation of resort and dive center, guiding
and teaching divers, supervising all staff, managing guest relation. Administering
bookings, resource utilization and generating profit/loss reports for owner.
09/2007
-
02/2009
Travel Agent
Schoener Tauchen Natur- und Erlebnisreisen
Responsible for: Consulting and booking diving trips for individual clients.
Examining new contracts with partners and entering pricing in the system.
01/2007
-
08/2007
Receptionist and Divemaster
Oman Dive Center / Extra Divers
Responsible for: Daily scheduling of the boat trips and diving courses for guests
staying at the resort and local guests. Managing bookings by email and phone.
01/2006
-
12/2006
Marketing Assistant, Wildlife Expeditions
Karibikreisen
Responsible for: Calculation and pricing for the catalogues, updating website
Negotiating contracts with hotels in the Southern Caribbean.
Supporting and communicating with tour operator and travel agents in Europe.
06/2005
-
11/2005
Receptionist & Divemaster Trainee
Extra Divers Marsa Alam
10/2004
-
05/2005
Office clerk
Scout's Place & Saba Divers
02/1999
-
09/2004
Receptionist, Service Manager
Fit Plus/ Elixia Fitness & Wellness Clubs
08/1998
-
01/1999
Assistant Front Office Manager
Raeter Park Hotel
07/1997
-
07/1998
Receptionist
Hotel Seeschloesschen
08/1991
-
06/1997
Apprentice, F & B Secretary
Rhoen Park Hotel
Local Availability
Open to travel worldwide
Available generally remote but also worldwide for projects lasting 1 to 6 months.
Virtual Assistance, specialized in Tourism
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