Microsoft Cloud Consultant
Dustin
Keywords
Skills
Microsoft 365, Azure cloud, Active Directory * Cloud Architect, Microsoft Intune, 365 cloud services, digitization, Cloud, Infrastructure, Microsoft 365 / Azure, device management, iOS, OSX, Android, Windows, GoLive, ITIL, Office 365, Azure Automation, Windows Server, Windows 10, Remote Desktop Services, Active Directory, ADFS, PowerShell, Azure, mobile devices, End-point configuration manager, MFA, Office 365 and Azure Cloud, Windows 7, Microsoft cloud services, SCCM, DNS, DHCP, Domain Controller, Microsoft services, Windows client, Windows Client/Servers, Exchange, Networking, TCP/IP, Citrix, MobileIron, antivirus, firewall, user accounts, data integrity, Client/Servers, ServiceNow, Directory, Windows 8, Windows 8.1, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, macOS, MDM, MAM, Office 365 ATP, Autopilot, Azure ATP, Microsoft Defender ATP, Conditional Access, Power Shell, Azure Active Directory, Exchange Online, OneDrive for Business, NDES SCEP Certificate, Skykick Backup, VPN, System Center Configuration Manager (SCCM), Active Directory Services, WLAN, Group Policies, Azure Print, SharePoint Migration Tools, Hyper-V, SQL, Backup, VMware, SharePoint, Skype for business, RDS, Bomgar
Project history
01/2020
-
Present
Part of Workplace / Infrastructure team to support Dustin’s customers with existing environments, help with the right strategy and technology within Microsoft 365 and Infrastructure. As a partner to Dustin, I guide and challenge their customers in both the Small Medium-Businesses and Large Corporate & Public business areas to develop their business.
01/2020
-
Present
Microsoft 365 Solution Architect
SEB
As part of a device management project, I am leading keyperson responsible for both the plan, analyze and design phase for SEB migration from XenMobile to Microsoft Intune. The design was built on requirements to have a modern solution, flexible, automation flow for
onboarding users/devices and scalable for future demands supporting more than 15 000 devices (iOS, OSX, Android, Windows).
I am also a leading keyperson in take over management and operation of
SEB Microsoft 365 tenant. A big part of workload has been knowledge training sessions for handover to operation, hypercare support, Post GoLive Support as well as to educate service desk.
onboarding users/devices and scalable for future demands supporting more than 15 000 devices (iOS, OSX, Android, Windows).
I am also a leading keyperson in take over management and operation of
SEB Microsoft 365 tenant. A big part of workload has been knowledge training sessions for handover to operation, hypercare support, Post GoLive Support as well as to educate service desk.
01/2019
-
12/2019
Premier Field Engineer - Modern Workplace EMS
Microsoft
Act as the primary onsite technical contact, providing customer visibility,
advanced technical support, and problem resolution for corporate
customers, including issues raised to the highest levels of management.
As a Premier Field Engineer for Microsoft, I am responsible for defining the IT-
Strategy in close cooperation with the customer such as Volvo, Ericsson, Ale
Kommun for their migration to the cloud as well as developing their way of
working for the end-users based on Microsoft 365.
Beside the IT-Strategy work I also worked with plan, analyze and design of the
future client solution based on Microsoft end-point configuration manager
(Intune) for all workplace and mobile devices. Documentation, high, low-level
design, educate project members and operation in the new modern
management workplace concept from Microsoft.
Tools/Areas in scope: Documentation, ITIL, ITSM, Office 365, Microsoft
365, End-point configuration manager, Microsoft Intune, Office ATP, Azure
ATP, Cloud app security, Microsoft Defender, Windows 10, MFA,
Conditional Access, PowerShell, Autopilot.
advanced technical support, and problem resolution for corporate
customers, including issues raised to the highest levels of management.
As a Premier Field Engineer for Microsoft, I am responsible for defining the IT-
Strategy in close cooperation with the customer such as Volvo, Ericsson, Ale
Kommun for their migration to the cloud as well as developing their way of
working for the end-users based on Microsoft 365.
Beside the IT-Strategy work I also worked with plan, analyze and design of the
future client solution based on Microsoft end-point configuration manager
(Intune) for all workplace and mobile devices. Documentation, high, low-level
design, educate project members and operation in the new modern
management workplace concept from Microsoft.
Tools/Areas in scope: Documentation, ITIL, ITSM, Office 365, Microsoft
365, End-point configuration manager, Microsoft Intune, Office ATP, Azure
ATP, Cloud app security, Microsoft Defender, Windows 10, MFA,
Conditional Access, PowerShell, Autopilot.
01/2016
-
01/2019
Cloud Engineer, Technical Account Manager
C.A.G Datastöd
Worked with various global customers and their migration to Office 365
and Azure Cloud. A major part of the migration has been client management
transition from Windows 7 to Windows 10 and implementation of Modern
workplace management strategy, tools, and concepts. I also
participated migration of on-premises applications to Azure. Documentation
for technical projects surrounding the applications and platform and design
documentation.
Responsible for managing ongoing support to customers to confirm that they
continue to make effective use of product such as Microsoft cloud services.
Provide technical support for customers to support pre-sales and post-sales
processes.
Tools/Areas in scope: Documentation, ITIL, ITSM, Office 365, Microsoft
365, Windows Server, Hybrid solution, SCCM, Microsoft Intune, Office ATP,
Azure ATP, Cloud app security, Microsoft
Defender, Windows 10, MFA, Conditional Access, PowerShell, Infrastructure,
DNS, DHCP, Domain Controller.
and Azure Cloud. A major part of the migration has been client management
transition from Windows 7 to Windows 10 and implementation of Modern
workplace management strategy, tools, and concepts. I also
participated migration of on-premises applications to Azure. Documentation
for technical projects surrounding the applications and platform and design
documentation.
Responsible for managing ongoing support to customers to confirm that they
continue to make effective use of product such as Microsoft cloud services.
Provide technical support for customers to support pre-sales and post-sales
processes.
Tools/Areas in scope: Documentation, ITIL, ITSM, Office 365, Microsoft
365, Windows Server, Hybrid solution, SCCM, Microsoft Intune, Office ATP,
Azure ATP, Cloud app security, Microsoft
Defender, Windows 10, MFA, Conditional Access, PowerShell, Infrastructure,
DNS, DHCP, Domain Controller.
01/2013
-
01/2016
Senior Service Desk Engineer, Teamleader
NASDAQ
Incident, Problem, change and Onsite management for Nasdaq service desk,
performing various tasks as deep troubleshooting
for local systems and Microsoft services like Windows client and Microsoft 365
and as Onsite support. After a while moving to a smaller task force team
focusing on Client support and deployment.
I was part of the project supporting the enrollment and updates. Engaging
with Nasdaq vendors to deploy a new client platform and working together
with the business to meet demands. I also participated in the documentation
for technical projects surrounding applications and client. Performance
Management, coaching and mentoring Technical Agents
Tools/Areas in scope: ITIL, ITSM, Network, Windows Client/Servers,
Active Directory, Exchange, Networking(DNS, DHCP, TCP/IP),Citrix, SCCM,
MobileIron.
performing various tasks as deep troubleshooting
for local systems and Microsoft services like Windows client and Microsoft 365
and as Onsite support. After a while moving to a smaller task force team
focusing on Client support and deployment.
I was part of the project supporting the enrollment and updates. Engaging
with Nasdaq vendors to deploy a new client platform and working together
with the business to meet demands. I also participated in the documentation
for technical projects surrounding applications and client. Performance
Management, coaching and mentoring Technical Agents
Tools/Areas in scope: ITIL, ITSM, Network, Windows Client/Servers,
Active Directory, Exchange, Networking(DNS, DHCP, TCP/IP),Citrix, SCCM,
MobileIron.
01/2013
-
01/2013
Service Desk Engineer
Plandent
Incident, Problem, change and Onsite management for Plandent service desk,
performing various tasks as deep troubleshooting
for local systems and Microsoft services like Windows client and Microsoft 365
and as Onsite support. Perform hardware repairs, upgrades, and migrations.
Support endpoint security standards (antivirus/firewall/patching/two-factor
authentication). Handle system access and support user accounts, passwords,
data integrity & security
Tools/Areas in scope: ITIL, ITSM, Network, Windows Client/Servers,
Active Directory, Exchange, Networking(DNS, DHCP, TCP/IP).
performing various tasks as deep troubleshooting
for local systems and Microsoft services like Windows client and Microsoft 365
and as Onsite support. Perform hardware repairs, upgrades, and migrations.
Support endpoint security standards (antivirus/firewall/patching/two-factor
authentication). Handle system access and support user accounts, passwords,
data integrity & security
Tools/Areas in scope: ITIL, ITSM, Network, Windows Client/Servers,
Active Directory, Exchange, Networking(DNS, DHCP, TCP/IP).
01/2012
-
12/2012
Office IT Partner
Provide on-site or remote technical assistance including the setting up of
computer hardware systems, installing and upgrading software, and
troubleshooting basic IT issues.
Maintain, and optimize the network, telecommunications, desktop, and
mobility systems infrastructure and operations. Monitor and optimize
the performance of operating systems and applications.
Tools/Areas in scope: ITIL, ServiceNow, Windows Client/Servers,
Active Directory, Exchange, GPO, Networking(DNS, DHCP, TCP/IP).
computer hardware systems, installing and upgrading software, and
troubleshooting basic IT issues.
Maintain, and optimize the network, telecommunications, desktop, and
mobility systems infrastructure and operations. Monitor and optimize
the performance of operating systems and applications.
Tools/Areas in scope: ITIL, ServiceNow, Windows Client/Servers,
Active Directory, Exchange, GPO, Networking(DNS, DHCP, TCP/IP).
Local Availability
Only available in these countries:
Sweden
