Project: Trade & Marketing AMS
* Root cause analysis/resolution of issues Hybris Marketing (Segmentation, custom developments, Target
Groups replication to SAP CRM & C4C)
* Analysis and design of enhancements for integration between SAP Sales Cloud and ECC.
* C4C Sales module (Master Data, Visit Plan, Target Groups, Activity Planner, Activities configuration, Data
workbench, ODATA configuration, custom developments, CPI integration)
* CRM (Trade & Marketing, sales, services & interaction center module) Master Data, Promotions, SAP ECC
integration & custom developments
* Configuration of CRM UI (navigation bar profile settings and business roles)
* SAP CRM - SAP ERP Integration. Mapping of CRM organizational units and master data between SAP CRM
and ECC (Middleware)
* Interaction Center (IC) - Work Centers, User Settings, Framework, Configuring Components
* Integration between ECC and C4C through Process Integration (PI)