Responsible for the following:
* Have established Dubai Visa Department.
* Managing and Supervising all operations of Visa independently (examining and submitting visa
applications, posting applications in EDNRD and GDRFA), visa issuance.
* Arranging daily and monthly Visa Sales Report.
* Corresponding visa and overstay related issues with FZ VISA Team and resolving them as per
defined guidelines.
* Making sure of providing high level of services and support to the customers and peers.
* Arranging Hotel Reservations and Tour Packages through GTA/Hotel's pro.
* Managing and Supervising Admin and HR matters and coordinating with the head office for
available solutions.
* Effectively manage own and team's caseloads under time pressures and within resource
constraints.
* Deal with a range of clients and stakeholders, including other offices, and respond to
enquiries. Provide accurate, timely and appropriate solution/advice.
* Prepare correspondence to clients and stakeholders.