Skills
Eclipse, Java, Subversion, Hibernate, JUnit, Tomcat, Bash, RTC, RQM, CLM, Oracle Application Server, GIS, PostgreSQL, Groovy, Grails, Machine Learning, UML, OSGi, Software Engineering, SQL, Test Driven Development, Java Enterprise Edition, Linux, Problem Solving, Kepner-Tregoe, Core Java
Project history
IBM
Eclipse/RTC support engineer
12.2009 - today
Job responsibilities:
- Servicing customer issues: understanding the issue and business impact, finding a root cause of the issue, searching for a work around and driving to the resolution. Contacting another support teams or product developers, if necessary
- Documenting customer problems as external and internal tech notes
- Providing the answers on user questions on jazz.net forum
- Providing the patches to eclipse bugs
- Developing internal tools (web based applications integrated with Rational Team Concert projects, BIRT reports for Rational Team Concert)
- Popularizing Eclipse and jazz.net platform by lectures and presentations
- Acquiring and sharing technical knowledge during free time
Information Technology and Services
10,001+ employees
NaviExpert
Java/Hibernate/Spring developer
08.2007 - 11.2009
- Developing internal administration panel to manage customers
- Developing server side of the navigation system
Information Technology and Services
11-50 employees
Eclipse/RTC support engineer
12.2009 - today
Job responsibilities:
- Servicing customer issues: understanding the issue and business impact, finding a root cause of the issue, searching for a work around and driving to the resolution. Contacting another support teams or product developers, if necessary
- Documenting customer problems as external and internal tech notes
- Providing the answers on user questions on jazz.net forum
- Providing the patches to eclipse bugs
- Developing internal tools (web based applications integrated with Rational Team Concert projects, BIRT reports for Rational Team Concert)
- Popularizing Eclipse and jazz.net platform by lectures and presentations
- Acquiring and sharing technical knowledge during free time
Information Technology and Services
10,001+ employees
NaviExpert
Java/Hibernate/Spring developer
08.2007 - 11.2009
- Developing internal administration panel to manage customers
- Developing server side of the navigation system
Information Technology and Services
11-50 employees
Local Availability
Open to travel worldwide
available for full time
