Keywords
Skills
- Good at team work
- Competent in multi-tasking.
- Used to working with Global support
- Comfortable in multi-cultural teams.
- Good at solving problems.
- Reasonably good at communication skills
- Dedicated and focused on results.
PROFESSIONAL EXPERIENCE:
- BorgWarner (2014-April/2017)
- Process enhancements
- Coordinate Internal Projects since the BBP until Support after go-live
- Level 2 Support to R3 (MM, WM, EDI – Customers and Suppliers ) and Foreign Trade Solution.
- R3 Configuration (Storage Location Creation, Warehouse settings, Special Procurement, Master Data, Pricing in procurement, Brazilian Localization, Confirmation control, EDI for customers and suppliers, STO intercompany and Intra-company, Inbound process, Release Strategy)
- EDI configuration
- Coordinate Changes with Global team
- Coordinate external consulting discussing scope and following them progress during whole project
- New plant rollout for new division in Brazil, responsible for configuring, lead the test with the key users, cut-over process, Go-Live and support.
- WM Process revision and implementation with Storage Unit Activation and RF gun process
- International assignment at México for 8 months providing daily support and leading minor local projects
- IBM Brasil (2012- 2014)
Several Customers
Responsibilities:
- Process enhancements to different segment clients
- Solution design
- Functional Specification
- MM/WM Configuration
- Unit and Integration test execution
- Transport request at SOLMAN
- Basic Knowledge in Workflow
- Brazil Localization Support and Customizing
- Deloitte (2011 – 2012)
Several Customers
Responsibilities:
- Process enhancements
- Perform users profile tests
- Coordinate user profile tests
- Prepare Function Specification
- Prepare Technical Specification to ABAP team
- Perform several MM settling.
- Level 2 support to Goodyear Brazil
- Brazil Localization Support and Customizing
- IBM Brazil (2008 - 2011)
Role: SAP MM Consultant
International Royal Dutch Shell Project (Sector: Oil & Gas)
Responsibilities:
- Level 2 support, R3 Configuration (Plant Creation, Storage Location Creation, Oil tables, Special Procurement, Master Data, Pricing in procurement)
- Monitoring tickets, according to SLA and levels of pre-established urgency.
- Dealing with Materials Management issues, interfacing with these customers, providing additional and changes as needed and reaching a solution.
- Incident Management, Problem Management, Release Management according to the SOX compliance practices.
- Local and global change coordination (using Rev Trac) from DEV up to the PRD systems.
- Elaboration of functional specification and configuration as a member of the support team.
- Analysis and resolution of implementation gaps.
- Settling, testing and solving problems in all the sub-processes of purchase: purchase requisition, Purchase Order, Stock Transfer, Invoices, etc.
- Settling, testing and solving problems in sub-processes of IS-OIL: Bulk Transportation, Nomination, etc.
- Research, evaluation and implementation of SAP notes
- Participation in the implementation of Lean Manufacturing
- Standardization of the administrative processes related to the support process.
5) Atento Brazil (2006-2008)
Position: Supervisor
- Carrying out of training for professional development for team members and product knowledge.
- Monitoring and Managing of the team in order to guarantee constant improvement in process and operational indicators.
- Participation in monthly Workshops and Benchmarks to present operational results along with domestic customers.
- Team Leader for sales results, service quality and performance targets of the team.
Project history
IBM Projetcs: Shell, Kraft Foods, Heineken, Volkswagen, Nacco
Deloitte: Petrobras
BorgWarner: Plant roulout, EDI (Vendor and Customers) roulout, On site support in Mexico
Local Availability
Only available in these countries:
Brazil
I have avaiability to travel. I am a Brazil resident with B1 and B2 USA Visa, also I am aplyinh for Italy citzenship.
