Fernando Silveira available

Fernando Silveira

Senior SAP Solution Manager Consultant

available
Profileimage by Fernando Silveira Senior SAP Solution Manager Consultant from
  • Freelancer in
  • Graduation: Bachelor of Computer Science
  • Hourly-/Daily rates: 100 $/hour 500 $/day
    long term engagements can be negotiated.
  • Languages: English (Full Professional) | Portuguese (Native or Bilingual) | Spanish (Full Professional)
  • Last update: 30.05.2018
KEYWORDS
PROFILE PICTURE
Profileimage by Fernando Silveira Senior SAP Solution Manager Consultant from
SKILLS
Senior Solution Manager Consultant with 9 years of experience in SAP Solution Manager ALM Topics.

# Project Management / Business Process Management
SAP IT PPM
SAP Activate Methodology
Process Management
Requirement Management

# IT Service Management (ITSM)
Incident Management
Problem Management
Service Request Management 
Requirement Management

# Change Control Management
Release Management
Change Request Management (ChaRM)
Retrofit
Cross-System Object Lock (CSOL)
Downgrade Protection (DGP)
Quality Gate Management (QGM)
CTS/CTS+ and cCTS

# General Topics
- Designing the SAP Solution Manager System Landscape
- Maintaining SLD and LMDB as Data Sources for SAP Solution Manager
- Performing the Managed Systems Setup
- Configuration of SAP Solution Manager
- Operations of SAP Solution Manager
- Maintaining SAP Security and Authorization Roles

Project involvement in the biggest SAP customers in Latin America and Australia.

SAP Trainings and Certifications:
- SM100 - SAP Solution Manager Operations and Configuration
- SM150 - SAP Solution Manager: Service Desk
- SM200 - SAP Solution Manager: Change Request Management
- E2E100 - Root Cause Analysis
- E2E200 - Change Control Management
- YPM100 - Focused Build Coach
- Linux Professional Institute (LPCI-1)
- ITIL v3
REFERENCES
SAP Solution Manager 7.2 ChaRM + ITSM – Upgrade Project @ IRB Brasil RE
SAP Solution Manager 7.2 ChaRM – Implementation Project @ Bradesco Seguros
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ Banco de Galicia
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ YPF
SAP Solution Manager 7.2 ChaRM – Implementation Project @ Honda
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ EGO Pharmaceuticals
SAP Solution Manager 7.2 ITSM – Upgrade Project @ OK TEDI Mining Limited
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ Zespri International Limited
SAP Solution Manager 7.2 ChaRM + CCTS – Implementation Project @ Queensland Shared Services
SAP Solution Manager 7.2 ChaRM + Flex – Implementation Project @ WesTrac: Cat Equipment
 
SAP Solution Manager 7.1 ITSM – Implementation Project @ Companhia de Eletricidade do Estado da Bahia – COELBA
SAP Solution Manager 7.1 ChaRM + ITSM - Implementation Project @ IRB Brasil RE
SAP Solution Manager 7.1 ChaRM + Flex + Retrofit (triple landscape) – Implementation Project @ Banco de Galicia
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ Cementos Argos
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ Banco Compartamos
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ YPF
SAP Solution Manager 7.1 ChaRM + Flex + Retrofit (dual landscape) + Custom Developments – Implementation Project @ Tenaris
SAP Solution Manager 7.1 ChaRM – Custom Development Project @ Petrobras
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Banco do Brasil
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Celulosa Arauco
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Mexichem
SAP Solution Manager 7.0 ChaRM – Upgrade Project @ BRF Basil
TIME AND SPATIAL FLEXIBILITY
Remote only
GET IN TOUCH

I accept the Conditions

I accept the terms of the privacy policy

Note: sending your contact request is free of charge