Profileimage by Diego Arostegui System Administrator (& DevOps  in progress) - Remote Systemadministrator from AlfasdelPi

Diego Arostegui

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Last update: 15.09.2020

System Administrator (& DevOps in progress) - Remote Systemadministrator

Graduation: System Engineer
Hourly-/Daily rates: show
Negotiable
Languages: English (Full Professional) | Portuguese (Elementary) | Spanish (Native or Bilingual)

Attachments

CV Diego Arostegui English December.pdf

Skills

Web Hosting, Remote Servers, Virtual Servers, VPS, Server Administration, SEO, Servers, ESXi VMware, Linux servers (CentOS, RHEL, Cloud Linux, Debian, DNS servers, Plesk, cPanel, VoIP, Zimbra, Bash Scripting, LAMP (Linux, Apache, MySQL, PHP, Linux, Windows servers, Social media, Web design, Cyber Security, Firewalls, Wireless networks, backups, Microsoft Office, Linux+.
DevOps. Jive Software

Project history

06/2021 - Present
Customer Reliability Engineer
GitHub (1000-5000 employees)
Internet and Information Technology
    • ✔️ Understanding and maintaining documentation around the customer infrastructure, workflows, and configuration of GitHub Enterprise Server or GitHub Enterprise Cloud environment.
      ✔️ Working proactively with customers on activities such as coordinating upgrades and ensuring their installation is running smoothly.
      ✔️ Performing incident postmortems, ticket analysis, and system health checks for Premium Support customers as needed.
      ✔️ Set-up and onboard new assigned customers into the program.
      Work with Sales to outline the GitHub Premium Support program and features to potential customers.✔️ Understanding and maintaining documentation around the customer infrastructure, workflows, and configuration of GitHub Enterprise Server or GitHub Enterprise Cloud environment. ✔️ Working proactively with customers on activities such as coordinating upgrades and ensuring their installation is running smoothly. ✔️ Performing incident postmortems, ticket analysis, and system health checks for Premium Support customers as needed. ✔️ Set-up and onboard new assigned customers into the program. Work with Sales to outline the GitHub Premium Support program and features to potential customers.
    • Skills: Firewalls · Linux System Administration

01/2006 - 12/2019
System Administrator
GLOBAL INTERNET MARKETING LLC
(CentOS, RHEL, Cloud Linux, Debian, etc.). Configuration and
maintenance of DNS servers (BIND). Plesk Panel & cPanel Licensing.
Voice over IP (VoIP). Zimbra. Bash Scripting. LAMP (Linux, Apache,
MySQL & PHP). Customer Support for Linux & Windows servers (2008-

2012-2016).

01/2000 - 06/2005
Server Administrator
NEAHOSTING & SORMEN SL
and Installation of Remote Servers, Virtual Servers (VPS), and Shared
Web Hosting. Gaming Servers Installation.

Time and spatial flexibility

Limited / Spain

Other

https://www.linkedin.com/in/darostegui/

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