Description
We are looking for a
Change Manager (m/f)
Reference: -en
Start: 03/17
Duration: 13 MM+
Place: in the Zurich region
Branch: Erbringung von sonstigen Dienstleistungen für die Luftfahrt
Your tasks:
- Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
- Support the design, development, delivery and management of communications
- Conduct impact analyses, assess change readiness and identify key stakeholders
- Complete change management assessments
- Identify, analyze and prepare risk mitigation tactics
- Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
- Support and engage senior leaders
- Coach managers and supervisors
- Support organizational design and definition of roles and responsibilities
- Coordinate efforts with other specialists
- Integrate change management activities into project plan
- Evaluate and ensure user readiness
Your qualifications
- MBA and/or Certified Change Manager
- Solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles, methodologies and tools
- Exceptional communication skills, both written and verbal
- Able to work effectively at all levels in an organization
- Fluency in English, German and/or French skills are a plus
Skills:
- IT service manager
Keywords: IT Service Manager