Description
We are looking for a
Medical Information Manager (m/f)
Reference: -en
Start: asap
Duration: 6 MM
Place: in Central Switzerland/the Swiss Plateau region
Branch: Pharmazeutische Industrie
Your tasks:
- Ensure high quality professional communication when responding to medical inquiries
- Respond to or triage unsolicited on-label and off-label inquiries received via telephone, fax, e-mail, letters etc. from healthcare providers and the public & internal customers
- Set-up standardized answers for FAQ (frequently asked questions) or routine requests in collaboration with medical advisors and medical science liaisons
- Research, assess, and compile responses by searching published and unpublished literature to create clinical support in a fair and balanced, scientifically accurate format
- Report adverse events to the PV department and product quality complaints to the quality department
- Be accountable for DPOC (designated point of contact) to ensure receipt, classification, and appropriate routing of product inquiries for further processing so as to meet regulatory and business requirements
Your qualifications
- MD, Pharmacist or life science degree
- Sound medical basic knowledge as well as knowledge of methods and principles of scientific medicine
- Proficiency in use of complex IT systems
- Excellent written and verbal communication skills
- Fluency in German, English and/or French
Skills:
- Medical affairs manager