Description
Sales Ordering Processor (SAP)
The core responsibilities for this role is to be responsible for all aspects of the order process, including new orders, backorder statistics, backorder communication (internal, external) and return of goods handling. Conduct first level product support to customers and the rest of the organization and channel all customer communication both for internal and external parties.
In particular you can expect to:
- Receive and handle telephone enquiries from customers.
- Process orders from UK customers in a timely manner.
- Liaise with appropriate warehouse personnel in respect of product distribution, shipping, lead time and product returns.
- Work with external companies to arrange intermittent delivery and collection of goods from customer sites throughout the UK, via telephone, email and the Internet.
- Provide prompt and accurate feedback to the Customer Service Team Leader and other senior team members on specific issues as they arise.
- Other Ad-hoc tasks as required by the business.
- Experience of using SAP sales order processing system is a MUST.
Sales Orderring Processor/SAP/Buyer
Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice. By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.