Description
Investment Reporting Administrator
The role of an Investment Reporting Specialist is to audit a range of investment portfolios, primarily on a monthly basis. This entails the validation of positions, prices, income and transactions between the records of Investment Managers of the Bank's clients.
An Investment Reporting Specialist will be part of a team that works in partnership with our clients, providing a complete and independent investment reporting package. This includes period-end, regulatory, and financial reporting
- Provide frequent and consistent communication with team members, ensuring that any potential internal or external service level breaches are escalated. This should include communications relating to the following areas: internal/external client(s), team and individual deadlines.
- Assist to maintain a high level of morale within the team and department by displaying a positive, productive and professional work ethic.
- Open strong communication links with other operational areas and key service providers to establish standardisation in working practices whenever possible.
- Identify and develop improved working practices to increase efficiency and mitigate risk with a key focus on root cause analysis to reduce operational queries
- All mandatory training to be completed by the stipulated deadline.
- Timely (all internal and external deadlines met within control) and accurate completion of investment portfolios.
- Ensure that Client expectations are fully managed and either met or exceeded in relation to resolution of queries.
- Ensure business practices and controls are understood for all clients including those that deviate from the standard service offering.
- Develop own knowledge, to include the operational procedures within the department and those of our internal stakeholders.
- Develop financial products knowledge in order to ensure the team and departmental procedures reflect current market developments and client requirements
Skills:
Excellent communication skills
Results focused
Well organised in order to meet tight deadlines and client expectations
Strive for excellence with a conscientious approach
Effective team worker
Good attention to detail
Flexible and adaptable
Demonstrate a strong client service ethic