Description
SIAM Architect
Whitehall Resources are currently looking for a SIAM Architect for a project with one of our clients based in Oslo, Norway.
Start date:
End Date:
Location: Oslo, Norway
Hours per Day: 7.5
Description
- Clearly define the scope and objectives to be included in the SIAM model, including commercial, managerial, and operational aspects
- Provide expertise and previous experience to design and implement an internal and/or hybrid SIAM Operating Model, including governance
- Utilize previous experience to scale the SIAM function appropriately toward the size of the company and the environment eg establish lean workflows with agile maintenance techniques
- Ensure the SIAM Operating Model addresses and maps governance across internal and external service deliveries for effective end-to-end service delivery and transparent escalations in relation to incident and problem resolution
- Define required capabilities and potential gaps or pitfalls in running a service integration model (eg workflow or escalation issues). Propose actions/resolutions to remediate these
- Review the existing ITSM tool suite and recommend any changes or additional tools required
If you are interested please give Therese a call
Whitehall Resources are leading ERP Recruitment specialist in the provision of SAP, Oracle & IT recruitment in the UK and Internationally.