Description
Skills, knowledge, experience required
Vocational training at a higher level in a relevant discipline, leading to a professional qualification, or
Equivalent combination of qualifications and experience supplemented within the Core Enterprise Services Domain.
Essential qualifications:
* Three or more years of proven experience in delivering top quality training for Services in the SME Area
* Proven experience working with systems used in the SME Area (eg HP Blade, HP MSA, as well as Cisco networking equipment such as Routers and Switches)
* Solid understanding of IS (Information Systems) Architectures, including virtualization, email, and security services
* Industry CompTIA A+ certification or equivalent
* Industry Microsoft Windows Server 2012 certification or equivalent
* Knowledge about Cisco networking and VoIP technologies
* Experience in documentation of solutions, maintaining user/administration guides and step-by-step instructions
* Experience supporting and troubleshooting complex IS Environments
* Experience with the training service requirements of multi-national civilian and military students
* Proven flexibility and agility for keeping abreast with developments in the SME Area technologies in industry and NATO
The following soft skills are required:
* Ability to transfer knowledge and skills for complex technology to military and civilian personnel in the English Language
* Strong communication skills and the ability to be concise in both written and verbal communications to successfully deliver technical training
* Team work and teaching skills specific to international environment comprising both military and civilian personnel
Desirable qualifications:
* Experience on specific NATO implementations and systems in the SME Area
* Knowledge of the NATO Command Structure, with focus on the Deployed entities involved, and the deploying Service Providers (eg NCISG with the SSG and DNOC)
* Proven experience in NATO or National Deployable or Deployed CIS Training Environments
* Solid understanding of the NATO C3 Service Classification Taxonomy and the NATO DCIS Target Architecture as it applies to the SME area
* Experience with NATO Service Management and Control Tools
* Working knowledge of NATO DCIS Concepts, to include the current NRF DCIS and other deployable assets
* Related field experience in operation, administration and maintenance of military communication systems
* In-depth knowledge of NATO DCIS Concepts, to include the current NRF DCIS and other deployable assets (eg LINC-E, CP149 Dragonfly)
* Prior experience of working in an international environment comprising both military and civilian elements
Duties/role
The contractor shall support NCI Agency E&T DCIS Training Services with the following tasks:
* The contractor, reporting to and under the direction of the NCI Agency NCISS Section Head Deployable IS Infrastructure Team (DIIT) prepares and delivers individual training on the DCIS platforms and based on training material for the deployed assets in the Subject Matter Expertise (SME) area.
* The SME area of this contractor is NATO Core Enterprise Services, with focus on IS services; Coordination with Transmission Services and Communication Services in lower and upper layers of the taxonomy is required.
* Under the guidance the Section Head, supports development, maintenance, and updates to the DCIS Training Material in his/her subject matter expertise area
* Under direction of the Section Head, recommends efficiencies of courses across the DCIS Training Framework (Foundation, Deployment, System, and Special Courses)
* Contributes to the training path and personal growth of DCIS operators, technicians, and engineers
* Follows the NCI Agency business model and existing management plans, policies and procedures
* Follows and implement NATO education policies, practices and formats
* Adheres to existing NATO security procedures for physical and logical protection of NATO materials
* All work details must be properly documented through the NCI Agency processes and tool suites.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise; International Trade 2015.