Description
Software Delivery Manager
Software Delivery manager required to a number of different projects and to shape an agreed portfolio of program and projects.
Role:
*Qualitative and timely delivery of translations in cooperation with project leads and country spocs;
*Support for operational language processes within different projects (review sessions; required updates, bug fixing, usage of translation memory, API's, general operations);
*Validate, communicate and release new language build versions to countries;
*Coordination of processes for copy changes/required translations for future software releases;
*Set-up and management of roles and rights for project language teams per country;
*General management and business point of contact for Transifex (web-based translation platform) regarding budget, PO, Statement Of Work, max allowed word count limit, contract renewal, etc.
*Monitor and review programs and projects to ensure delivery to the agreed standards of quality, cost, risk and time.
*Engage and manage relevant stakeholders, helping to resolve issues and understanding drivers/needs.
*Proactively recommend remedial action to bring the portfolio/project/program back in line.
*Drive governance across the department ensuring projects adhere to the framework and governance gateways.
*Identify resource gaps and ensure actions are taken to resolve them
*Analyse all information on the program/portfolio and be able to identify key and future issue
*Drive strong financial analysis.
*Ensure key project documentation is in place.
*Drive simple reporting of complex financials across the department, drive quality of information and reporting.
*Manage and operationally improve departmental infrastructure driving efficiencies.
Experience
Delivery Manager with at least 5 years' experience in Software Delivery
Relationship & stakeholder mgmt.; interpersonal skills; self-drive; strong communication & presentation skills; delivery mgmt.; organizational, planning & scheduling skills; risk mgmt.
Knowledge and experience of program/project planning processes, techniques, and methodology; experience with portfolio/project management in a multi-disciplined and commercial environment