Description
ServiceNow Project Manager
Location: Milano Italy
6 months Contract
The Project Manager is responsible for tracking and communicating project status, serving as an escalation point to resolve obstacles, and working to deliver project work on schedule and budget. Undertaking assessing, monitoring, and mitigating project risks.
ServiceNow Project Manager will have responsibility of overall execution of the project, including but not limited to developing and maintaining schedules, risk and issue management, coordination of stakeholders, reporting status reports/reviews and oversight of quality of deliverables/supporting documentation.
Required Skill & Experience
Works closely with the ServiceNow Engagement Manager and in coordination with all involved resources to plan, manage, deliver Process/technical documentation and ServiceNow releases.
Provids and/or presents periodic status reports and reviews
- Good relational skills.
- Exposure to role of Scrum Master, Business Analyst and Quality Assurance testing.
- ITIL Practitioner or Service Manager Certification
- Experiance in successful implementing of ServiceNow solutions
- Proven ability to uunderstand and document business requirements and convert them into technical requirements.
- Italian and English
Required:
- A degree or equivalent, preferably in Information Technology
- Certified PMP/PRINCE 2 or equivalent management qualifications
- More than 10 years' experience in Managing IT related projects. With at least 4 years of those in managing ITSM initiatives and/or technical solutions.
ITIL V3 Foundations Certification