Description
Supply Chain Coordinator NOVJP (m/f)
Reference: -en
Start: asap
Duration: 12 MM++
Main tasks:
- Monitor and maintain correct system transactions related to order management processes according to defined business cases based on planning and master data parameters including the up-to-date status of the order at any point in time
- Prepare and ensure availability of all relevant documentations and approvals needed to guarantee steadily product flow (e.g. Letter of Credit)
- Provide guidance and assist assigned customers for returns, write-off’s, rebates and credit/debit notes according to the established SOPs and guidelines
- Perform system bookings for returns and issue credit notes in a timely manner taking into consideration month-end, quarter-end and year-end financial timelines
- Guide and support 3rd party service provider PLS
- Actively support the implementation of monitoring and measurement systems associated with increasing the effectiveness of the supply chain
- Maintain as single point of contact (SPOC) a pro-active and close communication with 3rd party customer and intercompany suppliers aligning daily business to guarantee a high customer service level at all times
- Facilitate communication of intercompany customers and suppliers in alignment with direct communication principles
- Act as single point of contact for escalation issues for your assigned customers, influencing and connecting relevant stakeholders to speed up (system) issue resolution
- Drive and maintain close relation and involve other functions (Life Cyle Management, QA, Supply Chain, Finance, Artwork, Logistics) to ensure regulatory and quality compliant product supply
- Strive for constant process and performance improvement by actively participating in cross-functional initiatives
- Define and decide on priorities for physical deliveries in collaboration with Logistics Experts
- Ensure compliance with GMP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility
- Support and implement new set-ups according to business need
Main qualifications
- Profound experience in Supply Chain role in Health Care, Consumer Goods, Chemical or another process industry
- Comprehensive understanding of Supply Chain processes incl. customer service and vendor management
- Solid experience in SAP R3 usage (advanced user knowledge)
- Good understanding of ERP implementation methodology
- Computer literacy: Office applications (Excel, Power Point, WinWord) and Visio
- Proven project management ideally in a cross-functional project
- Advanced knowledge of SAP
- Well structured, strong conceptual thinking and process-orientation
- Can document processes well and good presentation skills
- Must be a confident personality with a can do attitude who is willing to expose issues and work collaboratively across functions to put in place systemic solutions that address root cause and de-liver on expected timelines
- Strong analytical, problem-solving and critical thinking skills
- Strong orientation towards actions, solutions and results
- Open communicator, strong influencing skills and team player
- Customer (=user) orientation and ability to coach people
Main advantages:
- A city with a high quality of life that perfectly embraces both modern and traditional values
- Central location
- Dynamic and innovative market environment
- Pleasant working atmosphere
About us:
With over 15 years of experience in the pharmaceutical industry, biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated professionals looking to develop themselves professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – all completely free of charge. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
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My contact person:
Sonja Lentz
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