Description
For our pharmaceutical client based in Zug, Switzerland, we are looking for an:Administrative Coordinator 60%
who will provide administrative support for specific centralized services mainly in the area of healthcare compliance (e.g. Sponsorships, Fee for Service, Healthcare Compliance Reporting)
Responsibilities
- Serves as a primary contact for multiple departments/business units and coordinates ongoing processes for the team:
- Coordinates sponsorship agreements with healthcare organizations (HCO)
- Processes engagement of Health Care Professionals (HCP) for fee for services contracts
- Reviews reportable transfers of values to HCP and HCO
- Participates in special projects (e.g. automation of aforementioned processes or support to multichannel/VBHC manager)
- Coordinates functional processes such as invoicing and payments related to aforementioned processes
- Manages the administrative aspects of relationships with HCP and HCO
- May provide training, guidance and orientation to new team members
- Ensures timely coordination of OSA members' administrative needs (OSA=Operating Support Associate)
- Responds independently to routine correspondence, determines best approach and presentation when preparing and formatting correspondence
Minimum Requirements
High School Diploma
Minimum 3 to 5 years related experience in administrative support role
Experience using MS Office tools
Fluency in local language and English
Preferred Requirements
Experience in similar or related disciplinary and/or international environment
Basic knowledge of the function/business area supported such as safety, sales, customer service, etc.
Familiarity with terminology of area supported such as Marketing, Medical, Clinical Research, Logistics etc.
Competencies
* Communicates details clearly and accurately; both orally and in writing
* Modifies communication style as appropriate for the audience; may regularly interact with clients and executives
* Identifies and balances multiple priorities and the needs of multiple teams
* Takes a proactive approach to identifying breakdowns in service, information flow and process; resolves issues appropriately
* Demonstrates a service-oriented approach to all activities
* Demonstrates a willingness to learn new approaches and to adapt to change
* Leads by example in promoting teamwork
* Applies attention to detail
Michael Bailey International is acting as an Employment Business in relation to this vacancy.