Description
For our multinational client based in Den Haag I am currently searching for:
Connectivity SOM Continuous Improvement Lead
Job Description
The Connectivity Continuous Improvement Lead is an established position reporting into the Connectivity SOM Manager providing oversight and driving continuous improvement/programme/project delivery across all Connectivity SOM services.
The principal accountabilities are:
- Technical Skills and Experience Accountabilities
- Programme/Project management expertise to identify and deliver Continuous Improvement initiatives and Programmes/Projects across the Connectivity SOM
- Define, scope and deliver process/service improvement programmes/projects across the Connectivity SOM in support of the SOM strategy roadmap
- Work across the Connectivity SOM Services/Teams to define, deliver and report on service improvement/programme/project activities
- Work with Connectivity Controls Team to prepare for External & Internal Audits, Management Testing, define, prioritize, plan and deliver control activities to remediate audit (includes External Audit, Shell Internal Audit and Shell Management Testing) findings and deliver control standardization/improvement initiatives across the Connectivity SOM
- Build and maintain relationships within the Connectivity SOM and across ITSO to support overall delivery of the Connectivity SOM services and strategy roadmap
- Cultivate and embed a continuous improvement mind-set and culture across the services and teams within the Connectivity SOM
Dimensions and Special Challenges
- Being a deputy to the Connectivity SOM Manager driving delivery/continuous improvement across the SOM and managing/engaging stakeholders across ITSO
- Special challenge in the job is to manage on boarding the support and operations of a SAAS solution for IAM into Shell.
- This involves setting up support and operations, controls coordination with operate teams, application on boarding, and leading a service improvement program in Enterprise Access Management
REQUIREMENTS
Experience and Qualifications required
- Minimum 12-16 years of Programme/Project Management experience (including communication, stakeholder engagement/management, dashboard reporting, etc.)
- 5-12 years Big 4 Consultancy experience
- Prince2/PMP or Agile Foundation accredited
- Demonstrated effectiveness in leading cross-functional teams and driving change
- Demonstrated Leadership effectiveness in driving enterprise-level initiatives, with ability to influence outcomes, gain senior stakeholder support in developing strategy and setting business priorities and deliver results while leading and managing multiple objectives
- Demonstrated strong analytical, interpretive and presentation skills; able to synthesize complex information and prepare concise, compelling presentations
- Strong stakeholder engagement, "story-telling" and influencing skills
- Vendor Management, engagement & deliverables management
- Programme/Project Management expertise
- Builds Shared Vision Knowledge
- Champions Customer and Stakeholder Focus Skill
- Displays Interpersonal Effectiveness Skill
- Demonstrates Courage Skill
- Values Difference Skill
- Delivers Results Through Others Skill
Michael Bailey International is acting as an Employment Business in relation to this vacancy.