Description
Consumer Marketing Executive (Retention)
Dublin (6 Month Contract)
The Company:
A leading Mobile Operator, who operate in a customer focused, fast paced and agile environment. They are currently seeking a Consumer Marketing Executive to work within their Customer Retention department, to help retain customers and improve customer satisfaction.
Responsibilities:
- Design Customer life cycle strategies to support the delivery of Consumer Base segment KPI
- Manage and improve the customer life cycle campaigns across multiple channels.
- Design requirements and work with the communications team to create engaging campaign content to support all initiatives.
- Execute monthly and quarterly plans that maximise customer revenue through effective and targeted up-sell, cross-sell and increased product penetration
- Monitor and report on the performance of these campaigns against agreed KPIs
- Identify market opportunities, trends and threats and propose appropriate actions that can then become targeted activities to engage and grow the base
Experience Required:
- Related third level qualification desirable
- Experience in marketing, below the line campaigns and planning
- Direct/Digital Marketing experience
- Analytical and insight driven
- Experienced in developing clear action plans to implement customer insights
- Excellent interpersonal and communication skills with a strong ability to collaborate and influence
If you would like to be considered for this exciting opportunity, please apply today with a copy of your most up to date CV.
Project People is acting as an Employment Business in relation to this vacancy.