Description
As a Credit Controller you will work closely with the Finance Support Team which forms part of the larger Finance function and report to the Senior Credit Controller. We are looking for a flexible team player who thrives in a busy environment and is willing to be flexible in busy time periods.
Key Responsibilities
- Dealing with a large portfolio of prestigious clients and liaising with them on a daily basis regarding their debts, predominantly via telephone.
- Regular contact with Finance Support Team and Partners regarding outstanding debts and closely cash collection budgets and targets.
- Preparation of debt reporting statements and monitoring clients payments processes.
- Liaison with the Cashiers department on bank transfers/payment lists and assist on identifying cash allocations and dealing with cashiers queries.
- Dealing with clients on a daily basis in and efficient and professional manner and assisting on queries.
- Responsible for monitoring, chasing and meeting cash collections and targets.
- Confidently engaging in regular meetings and conversations with the Finance Team, fee earners and support staff.
- Weekly bad debt sheet and the workings.
- Top Bills spreadsheet and targeted bills hitting the bad debts.
- Gain knowledge of the various ebilling systems and check and update records.
- Chase a number of top Banking clients resolving queries and building an excellent communication and client working relationship.
Requirements
- Excellent persuasion skills both verbal and written communication to liaise effectively at all levels.
- Ability to work well under pressure in a very busy environment.
- Ability to work well in a team environment and cover colleagues workloads when necessary and perform other duties which are operationally required.
- Good knowledge of Excel including setting up spreadsheets and adding simple formulas.
- Have Elite experience as we have a new system coming in.
- Confident working with numbers with the ability to reconcile accurately.
- Demonstrate a pro-active, conscientious and enthusiastic attitude to work.
- Demonstrated use of initiative when problem-solving, including providing innovative solutions to issues and their anticipated responses.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.