Engagement Analyst/Communications Analyst

Job type:
on-site
Start date:
ASAP
Duration:
3 months +
From:
Picture More Ltd
Location:
London
Published at:
11/02/2018
Country:
flag_no United Kingdom
Project ID:
1659288

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Engagement/Communications Analyst

London

£290 per day

Law Firm

Our client has an urgent requirement for an Engagement Analyst to work for them on a contract basis to work in their central London office.

The Engagement Analyst will report into the business Relationship Manager and will support the departments over all approach to Engagement

  • Assist in creating a 2 way communication flow between both legal, business services technology
  • Service improvement and business relationship management
  • Taking ownership of customer satisfaction survey, managing customer feedback
  • Working to improve the ITSM tools and spotting trends.