Description
Software Engineers are responsible for the building and/or configuration of software solutions within their business portfolio. They ensure software is delivered to high quality standards by collaborating with their agile team members and by leveraging unit testing and continuous integration. They participate in the estimation of work required to deliver software features. This particular software engineer role will be part of an agile scrum team responsible for implementing and configuring a Microsoft CRM Dynamics 365 solution.
Principal Duties and Responsibilities
- Implement and configure a new Dynamics 365 CRM solution.
- Design/build/test/deploy functionality built/configured in Dynamics 365.
- Build data migration and integration mappings as required.
- Maintain, design, and support the CRM system.
- Responsible for communication and collaboration with key stakeholders in the delivery of features
- Design, codes, unit tests, maintains and documents software deliverables using agreed upon standards and tools
- Participates in sizing and estimation activities within the agile team
- Communicates daily with the Scrum Master or Team Lead and the Agile team on progress made and planned progress for the coming day and reports any impediments that are blocking their progress
- Participates in code reviews and sprint retrospectives; ensuring their ideas for team continuous improvement are communicated so that the overall process and team can improve sprint by sprint and readily receives feedback for self-improvement
- Focuses on delivering business priority and value at all times
- Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous integration techniques, where practical
- Demonstrates an interest in software architectures and seeks to design solutions in alignment with Company stated architecture and standards
- Participate in Proof Of Concept work and prototyping when necessary
- Collaborates with Business Analysts to confirm understanding of business requirements relating to features to be delivered and to help the Business Analyst define requirements that can be delivered from a technical perspective
- Collaborates with User Experience (UX) designers to ensure designs produced can be translated efficiently into working solutions for feature delivery
- Collaborates with the agile team to establish the definition of done for each of the stages of production within the team
- Collaborate with Test Engineers and Senior Test Engineers to ensure that software meets the definition of done; ensuring successful transition of work to the next stage of production during the sprints
- Ensures an innovation culture in the team by continuous improvement of deliveries and participates in evaluating new processes and technologies that can be applied to future feature delivery
- Collaborates with Technical Support Engineers to transition software features to a production environment ensuring that the deliveries meet application performance criteria, release standards; and ensures application and system stability.
- Automates testing of software to industry standards of software automation ensuring very high quality application/solution delivery and efficient regression of existing features
- Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in daily standups outlining progress made, progress planned and detailing impediments
- Thinks with the mind of the end customer at all times, ensuring solutions seek to improve the customer experience and delight their customers.
Job Specifications
- Minimum MCSA: Microsoft Dynamics 365 certification, Preferred MCSE: Business Applications (primary focus on Sales)
- 5+ years experience in configuration Dynamics 365 (CRM)
- 5+ years experience in solution management and deployment
- 3+ years experience in functional architecture for Dynamics 365 (CRM) [ability to recommend based on best practices how to properly implement things like security, business unit, solution management, etc.)
- Extensive knowledge of the CRM entities and views
- Agile Methodologies and practices (SCRUM and SAFe)
- At least 2 - 3 years of related experience in the specification, development and delivery of Microsoft Dynamics 365 CRM solutions
- Microsoft Dynamics 365 CRM certification is preferred
- NET, C# and JavaScript experience required
- Understanding of the Dynamics 365 CRM server configuration and set up
- Experience with Microsoft SQL Server, SQL, data analysis, SSRS and database optimization techniques
- Familiarity with Microsoft CRMs asynchronous service and related issues a plus
- Familiarity with Active Directory configuration as it relates to CRM Users
- Demonstrated familiarity and expertise in customizing fields, forms, attributes, views and reports in Microsoft CRM
- Ability to develop CRM workflows and monitor/troubleshoot related issues
- Understanding of core concepts surrounding CRM data structure and related database tables, views and indexes
- Bachelors preferred, or equivalent relevant business experience
- Shows evidence of analytical ability
- Takes a logical, analytical approach to problem solving and pays close attention to detail
- Knowledge of Agile Development Methodologies
- Self motivated and results oriented
- Takes an innovative approach to problem solving
- Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery
- Demonstrates good oral and written communication skills.
- Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
Job Details
Seniority Level
Mid-Senior level
Industry
- Information Technology & Services
Employment Type
Contract