Description
Executive Assistant
Some careers open more doors than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
We are currently seeking an ambitious individual to join our Global Banking and Markets team, working together with colleagues to define, manage and achieve divisional business targets.
Duties to include:
- Management/ownership of constant, demanding diary - ability to multi-task and prioritise/re-prioritise daily logistics of every changing meeting schedules, challenging meeting room availability and engaging with stakeholders to ensure seamless and calm daily activity for CCO.
- Be one step ahead of CCO at all times.
- Inbox email management - including prioritisation of tasks and proactive meetings co-ordination according to email correspondence.
- Anticipate and organise documents on a frequent and proactive basis, eg papers for meetings, following up on actions, etc.
- Arranging complex monthly global travel - co-ordinate arrangements (eg transport, complex meeting schedules, currency, tickets and visas)
- Take ownership of CCO and team enquiries resolving, escalating or identifying alternative contacts as appropriate
- Review and agree workload on a weekly or more infrequent basis as appropriate
- Provide cover as appropriate, working collaboratively with other team members
- Use HSBC systems for dealing with invoices, completing expense claims, maintaining client information etc.
- Compliance with HSBC policies, procedures and protocols, maintaining internal control standards
- Build and maintain effective team and stakeholder relationships
- Ensure deadlines are met through management of own time, delivering accurate and timely work
- Consistently demonstrate a willingness to own/tackle problems as they arise and ability to identify issues for upward referral
- Awareness of risk and business impact of actions eg, to accrue cost effective benefits indirectly to the bank eg travel arrangements and room bookings (cancelling when not required etc. to reduce costs)
- Demonstrating ability and confidence to take responsibility for individual projects (eg preparation, collation and distribution of information as appropriate)
- Ad hoc duties as required by the GBM CCO team
To be successful in the role, you should meet the following requirements:
- Good interpersonal skills. Able to exercise confidentiality, discretion and personal sensitivity in all aspects of the role
- Show empathy and sensitivity to others, knowing when/where to seek support and when to escalate
- Good organisational skills. Support project delivery with discrete pieces of work
- Efficient and productive, able to undertake substantial workload without sacrificing quality, showing strong attention to detail and accuracy
- Conduct accurate research in an organised manner
- Consistently deliver on commitments to clients and team members
You'll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.