Description
IT Service Operations Manager - Hamburg - ASAPClient:
My client is a market leader in the manufacturing of precision technology. They have spent over 30 years providing award winning solutions for medical devices and digital cameras. The products that my client have produced over this time have been fundamental to detecting, preventing and healing illness. They are looking for an Operations Manager to join the headquarters in Hamburg.
Job Description:
- You will manage the IT operations as well as the external service providers responsible for these operations
- You will be working on the technical improvement and innovation potentials for our IT infrastructure services
- You will be the point of contact for critical incidents & requests and take over their coordination from the initial communication to the restoration of services to a sustainable solution
Requirements:
- Certificate in Business Information Systems (or equivalent)
- You are a professional with IT infrastructure topics such as network architectures and IT service desk structures
- ITIL certified
- You have more than 5 years of experience in Service Operation Management (Incident Management, Problem Management, Change Management, Request Fulfillment etc.)
- Fluent in German and English
If this project is of interest to you, please do not hesitate in sending me an updated CV and we can discuss further.
Send me an email attaching your updated CV to: