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Support Level 2

Canton of Zurich, Zurich  ‐ Onsite
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Keywords

Monitoring Support Application 2nd Level Support 2nd Level

Description

1.1 Description of operation/project and/or scope of work/trainings Application 2nd Level Support

1.5 Operation start (date) 01.03.2020

1.6 Operation end (date) 28.02.2022

1.7 Rate Type Hourly rate

1.9 Level of employment (in %)
within the operation period 100%

2.0 Place of delivery / Place of action Zurich

2. Content requirements
2.1 Description of role and/or function
(e.g. trainer, project lead, etc. ) IT Application 2nd Level supporter

2.2 Brief job description
Task description / definition of delivery standards Supporting IT bank critical applications, monitoring, solving incidents, documentation, bringing improvements to the applications.

2.3 On-call duty Whole Week (seven days in a row)

2.4 Required experience and skills
Absolutely necessary
1-2 years experience in IT application support

Preferable UNIX, Windows, SQL

Preferable ITIL foundation

2.7 Language skills
Absolutely necessary
English

Preferable Basic German skills

Start date
ASAP
Duration
24 months
(extension possible)
From
Quality Consulting Group AG
Published at
22.02.2020
Contact person:
Max Huber
Project ID:
1898321
Contract type
Freelance
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