Description
Incident and Problem Manager currently required for a with a London based Global Blue Chip Business on a Contract basis.
Working as the Incident and Problem Manager you will facilitate the recovery of P1/P2 incidents in a cloud/SaaS based environment
The successful candidate will be an experienced Incident and Problem Manager with experience of working at an enterprise level within a DevOps environment.
Importantly you will have excellent communication/stakeholder management skills and the ability to facilitate the resolution of major incidents.
In addition you will have experience of trend analysis, service improvement, stake holder management and experience of service desk tooling (Remedy/ServiceNow).
This is an excellent opportunity to join an expert Service Management Consultancy committed to driving forward Service Management best practice.