Description
Project Management:
The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality.
Takes responsibility for the definition, documentation and satisfactory completion of small- to medium-scale projects.
Identifies, assesses and manages risks to the success of the project.
Ensures that realistic project and quality plans are prepared and maintained and provides regular and accurate reports to stakeholders as appropriate.
Ensures that quality reviews occur on schedule and according to procedure.
Manages the change control procedure and ensures that project deliverables are completed within planned cost, timescale and resource budgets and are signed off.
Provides effective leadership to the project team and takes appropriate action where performance deviates from agreed tolerances.
Change Implementation, planning & Management:
Defining and managing the process of deploying and integrating IT capabilities into the business in a way that is sensitive to, and fully compatible with, business operations.
Ensures that there is a business perspective on how the new technical capabilities will be delivered to the business, including planning around key business cycles, selecting appropriate customers for migration, etc.
Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies.
Drives sites to deliver site implementation plans and align with the overall plan.
Tracks and reports against these activities to ensure progress.
Defines and manages the activities to ensure achievement of the business case after delivery.
Outlines key business engagement messages that need to take place throughout the programme/project.
Benefits Management:
Monitoring for the emergence of anticipated policy benefits (typically specified as part of the business case for a change programme or project). Action (typically by the programme management team) to optimise the business impact of individual and combined benefits.
Promotes the change programme vision to staff at all levels of the business operation, brings order to complex situations and keeps a focus on business objectives.
Works with senior people responsible for the line business operation to ensure that maximum improvements are made in the business operations as groups of projects deliver their products into operational use.
Maintains the business case for funding the programme and confirms the continuing business viability of the programme at regular intervals.
Stakeholder Management and Leadership
The coordination of relationships with and between key stakeholders, during the design, management and implementation of business change.
Develops and manages one or more defined communication channels and/or stakeholder groups.
Initiates communications between stakeholders, acting as a single point of contact for defined groups.
Facilitates open communication and discussion between stakeholders.
Captures and disseminates technical and business information.
Facilitates the business change decision-making processes and the planning and implementation of change.
Risk and Control Objective
Has a wide network within the organisation and shows integrity while addressing challenging situations;
Experienced at implementing or managing function-wide risk management processes and tools;
Actively identifies and mitigates risks while weighting the pros and cons of various risk management models;
Creates and updates own budget with budgeting software tools, can explain variances and make adjustments;
Experienced at sizing workload and resources in multi-areas projects; extensive experience in commercial negotiation
Person Specification
Personal attributes essential to performing role: eg essential/desirable skills, competencies, expertise, knowledge, and experience. Note: experience requirements must not be in the form of years (minimum or otherwise).
Essential Competencies
Control
Deep understanding of control concepts and practices:
Has a wide network within the organisation and shows integrity while addressing challenging situations;
Experienced at implementing or managing function-wide risk management processes and tools;
Actively identifies and mitigates risks while weighting the pros and cons of various risk management models;
Creates and updates own budget with budgeting software tools, can explain variances and make adjustments;
Experienced at sizing workload and resources in multi-areas projects; extensive experience in commercial negotiation
Delivery & Project Management
Experienced with concepts of delivery:
Has analysed and documented specific projects' business requirements and strategic resolution initiatives; can describe alternative problem-solving approaches and their optimal uses;
Has been able to maintain a dialogue in difficult situations;
Experienced with planning, estimating, staffing, organising, and managing multiple projects; had monitored and dealt with critical paths and risks areas;
Can identify customer satisfaction gaps through regular communication and participates in negotiations
Specifically for Project Management:
Experienced with managing projects/project teams/project plans -- can identify and track the critical path of the programme
Has in-depth knowledge of the project life cycle process
Leads in the preparation of project documentation throughout the project life cycle, which also includes the business case
Involved in the development of project strategy and approach
Awareness of scope change controls
Can perform sensitivity analysis of a business case and compare scenario-based outcomes
Responsible for project costs and resources, tracking actuals against budget
Can manage the tradeoffs of delivery within time, cost, and quality constraints
Proactively identifies risks, issues and dependencies and can perform analysis on value at risk and mitigation options across a project
Can lead development of benefits realisation, post implementation reviews and lessons learnt (eg, PMP accreditation from the PMI)
Leadership
Experienced in concepts and practices of Leadership:
Adept at influencing others even when position is not initially shared by others (eg is able to bring evidence to convince others)
Challenges way of operating with a focus on pragmatism; encourages, solicits and rewards innovative ideas
Delegates, coordinates and motivates teams into reaching challenging goals;
Inspires commitment, high energy, and a positive attitude from the team
Management
Experienced in concepts of management:
Adapts style to contribute and enhance overall team performance; works effectively with people across a wide range of disciplines and levels (both internal and outside resources);
Experienced with leading or managing a variety of teams and managing projects/project teams/project plans; effectively delegates responsibility;
Deals comfortably with ambiguity and uncertainty;
Effective at working with unstructured teams, situations and environments;
Responsible for project costs and resources, tracking actual against budget;
Manages the trade off of delivery within time/cost/quality constraints;
Plan effectively resources and budget according to HR and finance business processes; experienced at recruiting staff; fulfils the regulatory agencies and reporting requirements
Actively anticipates and identifies stakeholders; manages stakeholders proactively
People Development
Experienced in concepts and practices of People Development:
Applies feedback and changes behaviours accordingly;
Develops and monitors programs that integrate learning with practice opportunities; encourages knowledge sharing;
Justifies training requests in terms of expected benefits for the individual and the organisation; experienced at coaching superstars and problem performers
Team working
Works collaboratively with others, achieving a greater contribution by working together rather than alone:
Works co-operatively towards common goals with relevant colleagues
Consideration is given to colleagues at all times
Work involving other team members is coordinated and planned
Provides constructive feedback, as well as praise and encouragement to colleagues.
Shares information with others and solicits advice.
Views own personal capabilities as a means to contribute to the team's common purpose.
Expresses positive expectations of others in their ability to reach group or team goals.
Communication
Expresses self in a knowledgeable, coherent and confident manner in a variety of situations:
Articulates concepts in day-to-day situations or in presentations to audiences