Description
Strong dispute investigations and resolutions skills. (needs to be reflected in their work history)
Ensure adherence to company policy and procedures
Proficiency in Microsoft Office; Word, Excel & PowerPoint Skills
Detail oriented with good organisational skills
Conscientious, reliable and hardworking and able to work unsupervised
Good communication skills and high standard of written/verbal communication is essential
Dealing with complex customers with significant issues and finding mechanisms to maintain customer satisfaction whist collecting debts outstanding.
Must be able to work to a high level of accuracy
Data Analysis experience
RCA (Root cause analysis) experience
SAP user with Accounts Receivable (Ideally SAP ECC6)