Description
OSS Solution Architect (Service Management) remote role
* Responsible for clarification and review of requirements for Service Management systems with customers and third-party partners to ensure the quality of third-party output requirement documents
* Responsible for reviewing the design documentation of the third-party Service Management system to ensure the output quality of the Service Management system design documentation
* Responsible for monitoring and promoting the development of third-party Service Management system
* Manage and suggest commercially viable end-to-end Service Management solutions for RAN and Access Transport network with 3rd party partner
* Manage and suggest the design and implementation of Network Planning & Engineering, Network Optimization and the support for Network Operation in resource perspective
* Manage and suggest design/development for Service Management modules
* Manage and suggest the design and implementation of Service Management deployment solution with HA/DR required
* Manage and suggest 3rd system integration testing (SIT)/Performance test/Disaster Recovery Test/UAT solution and plan;
* Assist in the development and implementation of quality improvement efforts
* Solve problems & make decisions on a daily basis relative to architecture responsibilities
* Provide inputs for evaluation and selection of appropriate technologies to be used across the Service Management solutions to meet RAN and Access Transport OSS architecture requirements;
* Work with core team on list of potential activities & solutions
* Participate in knowledge transfer, documentation & information sharing position
* Maintain effective business/project relationships with operations and delivery teams ensuring all requirements from the Business Units are met;
Qualifications
* Have a proven track record as e2e Solution Architect Project Accountable in at least 1 complex Service Management Delivery Implementation from start to finish.
* Familiar with the BMC Remedy Service Management system is preferred
* Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly changing environment
* Ability to understand and develop business requirements and create design to meet those business requirements;
* Ability to translate architecture documents in Service Management functional specification documents;
* Results-oriented with ability to produce products that deliver organizational benefit
* Strong critical thinker with problem-solving aptitude
* Excellent communication skills with the ability to explain technical concepts
* Ability to collaborate well with technical and non-technical staff
* Expertise in analysing Business requirements, lead JAD sessions, develop design and development specifications, and Use Cases contributing to overall quality delivery.
You will use domain experiences including
* More than 8 years relevant domain experience in architecture/design role for OSS solutions primarily on Service Management (ie BMC Remedy)
* Should have exposure in solution designing & architecting Service Management solutions for clients matching with the client requirements and proposing optimal solution to the client
* Understanding of telecom processes - Network Planning and Engineering process, Network Optimization and Network Operation and so on Process flows.
* Proven experiences in E2E OSS Software Application Integration with Network & Service Inventory and strong understanding of Network Equipment & Protocols.
* Knowledge of RAN and transmission layers especially on IP RAN and modelling those in an Inventory environment is a plus
* Support both Legacy Telecom NE and VNF, with physical and logical unit.