Description
WHO WE ARE
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.
Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented, and like-minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.
WHO YOU ARE
White Stuff has embarked on a multi-year Business Transformation Programme to enable it to become more digitally aligned. The programme includes an extensive list of strategic projects aimed at delivering new capabilities founded on the principles of single view of product, customer, and inventory. White Stuff is looking for a Business Analyst who has worked extensively in fashion-retail and on many different types of change projects. Able to work on their own, or as part of a wider team the role would suit someone who thrives in an environment that is supportive, enthusiastic, and sociable. The ideal candidate will have already worked on a business transformation programme and should be able to demonstrate corresponding knowledge of key business processes. Complementing strong skills as a Business Analyst, White Stuff is looking for someone who can highlight many examples of successful delivery of small to medium sized projects using both Waterfall and Agile. Comfort and conversancy with more technical aspects of delivery such as interface and data requirements are also of benefit.
PRIMARY OBJECTIVE OF THE JOB
Determine business requirements, as-is and to-be business processes for a series of transformation projects including Product Information Management, B2B Portal, a migration to PowerBI, Marketplace & Wholesale integrations, Customer Data Platform and Content Management System
Project management of small to medium sized projects to assist the IT Programme Manager with the overall delivery of the Digital Transformational Programme. This includes management of any third-party software suppliers and testing providers
WHAT YOU'LL BE DOING
Product Information Management
- Process mapping how buying and selling attributes should be added to products. (Including organising and running workshops with key users)
- Analysis of user requirements for a Product Information Management system
- Assist in the successful delivery of the Product Information Management system including overseeing the user acceptance testing phase, supporting user training and rollout
Power BI Reporting
- Manage delivery of a continuous series of projects to replace existing reporting with PowerBI in areas such as Finance, Multichannel Retail, Buying and Merchandising
- Determine reporting requirements, including specifying and agreeing key measures to be calculated and displayed
- Work closely with the 3rd party delivery team to ensure successful development, testing and implementation of each project phase
Marketplace and Wholesale Integrations
- Analysis of the business requirements and data requirements for Marketplace and Wholesale Integrations
- Guiding user departments such as Wholesale and Merchandising through the implementation of the new processes required to support the integration
B2B Portal
- Analysis of the business requirements for a B2B Selling Portal
- Business process mapping the new B2B selling process (including running workshops with key users)
- Assist in the successful delivery of a B2B Portal including overseeing the user acceptance testing phase, supporting user training and rollout
Other (Customer Data Platform, Content Management System)
- Assist in the successful delivery of these projects (exact roles to be discussed and agreed)
WHAT YOU'LL NEED
- Strong experience of fashion retail with good knowledge of key business processes
- Ability to demonstrate core skills of a Business Analyst including requirements determination, critical-thinking and mapping processes / process improvement
- Familiarity with techniques such as BPM, UML and writing user stories with acceptance test criteria
- Confidence with running user workshops
- Clear communicator with an ability to tailor style to suite size and seniority of the audience (including training business users)
- Strong written skills and able to document information succinctly
- Proven examples of building enduring stake-holder relationships
- Good track record of successful project delivery, some with complex integration or data requirements
- Significant experience of working with 3rd party software suppliers
- Familiarity with Agile methodology
- Ability to work alone or part of a team
- Flexibility including willingness to cope with changing priorities
- Infectious enthusiasm mixed with a determination to succeed
- Familiarity of working for small or medium-sized organisations preferred but not required
- Knowledge of Jira, Confluence, PIM, PowerBI and reporting measures, B2B Portals and Marketplaces would be of benefit
WHAT WE'LL OFFER YOU
As a Business Analyst at White Stuff you will be entitled to an array of great benefits, some of which include:
- Annual bonus opportunity
- Up to 33 days holiday per annum
- 2 extra (paid!) days off per year to volunteer in the local community
- 50% discount
- Subsidised BUPA Dental Insurance
- Healthcare cash plan and Life Assurance
- Interest free season ticket loan
- Pension Contribution