Description
Defect/Problem Manager
Whitehall Resources are currently looking for a Defect/Problem Manager based in Shropshire for an initial 6-month contract.
* UMBRELLA COMPANY ONLY.*
The Test and Release Service is part of the client's global group and the industry leaders in testing services delivering across the public sector in the UK. They deliver a wide variety of projects across multiple technology platforms into numerous business areas. It is a fast paced and challenging environment to work within.
Main Responsibilities:
- Create and Export Jira information to enable programme level reporting of defects to the Senior Programme Stakeholders on behalf of the Programme
- Produce defect reporting/root cause analysis and verifying any fixed issues that are complete
- Co-ordination of all defect management/Management Information using Jira
- Attend and facilitate Problem Review Forums (PRFs) working with 3rd parties and suppliers on behalf of the programme
- Work with 3rd parties and suppliers to ensure information is updated into Jira to support agreed reporting times
- Create and export Management Information and provide to senior programme level stakeholders
- Work with the TRDG Test Managers to ensure information is provided to support agreed reporting times
- Challenge information to drive out potential questions or challenges
Key Skills:
- Experienced in Jira
* Can create new Jira entries
* Can create and run queries
* Can export reports
- Management Information
* Can create and run queries
* Can export reports
Soft Skills:
- Strong Stakeholder Management skills
- Worked with 3rd parties and suppliers
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.